Data Entry Customer Service

CHARMI BALSARA

*** ****** ******, ********, **, L6P3Z2 C:437-***-**** *************@*****.**

Objective: Position as Data Entry Clerk

Summary:

* ***** ********** ** **** Entry and customer service skills

Good listening skills; Sincerely interested in helping customers

Good communication skills: written, verbal and interpersonal

Familiar with languages: English, Hindi, Gujarati, Marathi

Friendly, dependable and focused on exceeding client expectations

Strong team player, flexible, a natural leader, and works well in a fast paced environment

Used several Database tool for Data Entry with typing speed 43 words per minute with accuracy

Performing quality check of records

Experience working in a mail room (Canada)

Professional Experience:

Client Service

Responded to client questions thoroughly and professionally, always taking the time to ensure they were comfortable and pleased with work done

Assisted client with modifying or creating data entry records

Providing inbound service to client

Ensured that the records were compliant and were filled as per SOP

Teamwork Skills

Assisted junior associates with their queries in Data Entry records

Train new associates in job responsibilities and company regulations

Helped colleagues troubleshoot and find solutions for problems with machines

Worked within various team environments always ensuring that operations ran smoothly and that work was being done efficiently

Effective independent worker as well as excellent with a team

Supervised team in lieu of Seniors

Organizational Skills

Organized and well maintained all Excel spreadsheets

Daily generate report and download documents on daily basis on provided specific time.

Always taking initiative with optimistic attitude

Proficient in Microsoft Office and comfortable using Computer/Laptop

Aware of preparing Organizational documents

Excellent multi tasker able to handle multiple projects efficiently and accurately

Work History:

Mailroom Clerck Ecolab Canada 2019-Present

Senior Process Associate Tata Consultancy Services Ltd. India 2017-2019

Senior Associate Integreon Managed Solutions Pvt Ltd. India 2014-2017

Research Associate Datamatics Financial Services Ltd. India 2014

Temporary Associate Integreon Managed Solutions Pvt. Ltd 2013

Education:

University of Mumbai (India)

Bachelor of Science in Chemistry, March 2012 (Accredited from WES Canada)

YWCA JUMP (TORONTO)

Certificate of Attendance in CASH REGISTER TRAINING, July 2019

REFERENCES AVAILABLE UPON REQUEST

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