Sales Representative Customer Service

JAMES TEGTMEYER

815-***-**** ***.*********@*****.***

SUMMARY:

10+ years as working supervisor/manager

Extremely diligent, honest, organized, reliable and detail oriented, combined with positive attitude, customer relations and communications skills.

ISO 9002 Auditor skills.

EDUCATION: Associate of Applied Science in Graphic Communications Triton College, River Grove, IL

EXPERIENCE:

06/17 to present FABRICATION EXPRESS, DePere, WI

Shipping/Receiving Supervisor

Working supervisor of shipping and receiving department. Manage, supervise, train and reward a team of 3 employees. Arrange LTL and full load trucks for shipment of finished products. Scheduling of drivers and company vehicle for deliveries. Unload/ load trucks with use of forklift or crane. Various office duties including considerable customer/vendor communication. Working knowledge of JobBoss.

08/15 to 6/17 CREATIVE METAL PRODUCTS, INC., Neenah, WI Shipping/Receiving Supervisor

Working supervisor of high-volume, safety conscious, team oriented department. Manage, train, coach & reward a team of 6 employees. Scheduling of drivers and company fleet for deliveries. Facilitates product workflow with other department leads of critical, time sensitive shipments to meet customer demands. Arrange LTL & TL shipments. Unload/ load trucks with use of forklift and/or crane. Perform various office duties. Knowledgable in M1 software.

06/14 to 8/15 ABSOLUTE SUPPLY, LLC, Little Chute, WI Inside Sales/Programmer

Program waterjets, customer service, quoting, purchasing, job routing and various other duties including forklift and crane operations. Knowledgable in JobBoss.

08/12 to 6/14 AMERICAN CUSTOM METAL FABRICATING, INC., Green Bay, WI Team Leader of Shipping/Receiving

Working supervisor of shipping and receiving department. Manage, supervise, train and reward a team of 8 employees. Arrange LTL and full load trucks for shipment of finished products. Scheduling of drivers and company fleet for deliveries. Unload/ load trucks with use of forklift and/or crane. Various office duties. Working knowledge of JobBoss 10/06 to 8/12 SATELLITE RECEIVERS, INC. /CASH DEPOT, Green Bay, WI ATM Technician Responsible for the installation, troubleshooting, servicing, and maintaining a fleet of ATM’s.

10/10 to 12/10 UPS (Rockford Air Hub) Rockford, IL Air Freight Handler Responsible for loading aircraft and operating of equipment and vehicles to assist in loading operations. 02/05 to 10/06 THE HOME DEPOT (Home Services, Inc.) Downers Grove, IL Home Improvement Consultant Consulted with home owners regarding home improvement projects, relating to new doors, windows and siding. 10/03 to 02/05 UPS (Rockford Air Hub) Rockford, IL (Part-time) Air Freight Handler for Outbound freight area. Responsible for loading aircraft containers. Safety Coordinator for Outbound freight area. 3/03 to 10/04 HAMPTON, LENZINI & RENWICK INC. Elgin, IL Land Surveyor Fieldwork in road construction including layout of roads, bridges, storm and sanitary systems. Topographical & hydraulic surveys. 5/02 to 3/03 ALPHA OMEGA COLOR GRAPHICS, Mt. Morris, IL Sales Representative, Responsible for acquiring and servicing new clients. Coordinating sales and production departments. Client consultation, quality evaluation, as well as, customer service.

9/1999 to 12/01 QUEBECOR WORLD (Que-Net Media) Arlington Heights, IL Color Specialist / Lead Operator

Accountable for multiple clients’ date-sensitive materials to produce advertisements, displays, catalogs and published materials. Trained, coached and developed the Color Department staff (up to 20 team members) in workflows using testing equipment and software applications, including image manipulation and evaluation of quality. 3/1989 to 9/1999 PROFESSIONAL GRAPHICS INC., Rockford, IL. Department /Production Manager

Working-Supervisor of 4/C scanning, color evaluation, digital photography and image manipulation.

Scheduled, led, coached, trained, developed, recruited and evaluated the performance and rewarded accordingly, a team of up to 25 employees in 4/C scanning, digital copy dotting, evaluation of quality images, maintenance and equipment repairs, monitoring and maintaining inventory of consumables in accordance with project budgets. Production and problem solving responsibilities.

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