Citrix Administrator/Engineer specialized with Healthcare.
Resume:
TRAVIS SIMMONS
KENTUCKY 42206
********@***.***
OBJECTIVE
Seeking fulfilling position in infrastructure support/design.
EDUCATION
Information Technology, Associate of Arts August 1988 – June 1992
San Joaquin Delta College, Stockton, California
Studies focused in programming and computer logic.
EXPERIENCE
System Integration Senior Advisor
June 2017 – Present
NTT Data, Plano, Texas
Implemented server deployment for Epic 2017 environment for clients as well as maintain Windows Epic infrastructure.
Key Results:
Deployed images for base Epic install for new client
Maintained Existing Epic DR infrastructure for clients
Advise Clients on Epic buildout and implementation
Created various PowerShell scripts to assist with automation of Epic SU loads.
Responded to various “trouble tickets” for users regarding their Citrix/Epic issues.
Senior Engineer (Epic Client Systems Manager) May 2014 – June 2017
The Christ Hospital, Cincinnati, Ohio
Implemented upgrade from Epic 2010 to Epic 2014. Performed initial design/implementation of Windows Server Infrastructure for Epic 2014.
Key Results:
Maintained PVS image for Epic Hyperspace Citrix XenApp Worker Servers for Epic 2010/2014.
Designed and implemented upgrade from Epic 2010 to Epic 2014.
Designed and implemented upgrade from Epic 2014 to Epic 2017
Built and maintain the Imprivata Single Sign-On system for Med Authentication
Documented workflows and designs for technical team support.
Created various PowerShell scripts to assist with automation of Epic SU loads.
Responded to various “trouble tickets” for users regarding their Citrix/Epic issues.
LAN Administrator II January 2001 – April 2014
John Muir Health, Walnut Creek, California
Advanced to Client/Server Integration Specialist to provide LAN Administration and Desktop Technology knowledge to the LAN Administrative team. Worked on large-scale enterprise migration projects, systems conversions and performance tuning and monitoring of systems.
Key Results:
Have been involved with every Citrix Presentation (XenApp) deployment since 2002, from building farms to deploying virtual Presentation Servers from template.
Been involved in developing Citrix farm implementation standards that provide redundancy and performance improvements.
Documented workflows and designs for technical team support.
Managed Windows 200x backend infrastructure, monthly server patch cycles, and maintain 99.97% uptime for over 700 Wintel servers.
Performed repair/implementation of HP Proliant series hardware for physical servers.
Part of the VMWare implementation team for over 400 virtual guests.
Automated previously manual, time-consuming processes to assist LAN Administration team to be able to perform their duties in a more efficient manner and standardized manner.
Responded to various “trouble tickets” for users regarding their AD account/Exchange/Citrix/Remote Access issues.
Implemented XenApp 6.x Citrix farms
Technical Desktop Support March 1999 – December 2001
John Muir Health, Walnut Creek, California
Implemented Windows 95 migration from Windows 3.x. Setup first Windows Terminal Services test case for John Muir Health
Key Results:
Built Windows 2000 terminal services as a proof of concept for administrative tools for the desktop support team.
Responded to various “trouble tickets” for users regarding their workstation hardware/software.
Documented troubleshooting and common issues.
Technology Contractor August 1998 – March 1999
Brainshare, Concord, California
Provided Desktop support for client for WinX devices.
Key Results:
Part of the Windows 3.x to Windows 95 implementation team.
Worked on various ODBC issues with multiple application/versioning issues.
Implemented standard desktop image using Symantec Ghost technology.
Technical Phone Support December 1996 – August 1998
Research Institute of America Group, Concord, California
Responded to client calls for software support. Logged issues using Vantive Support Desk software.
Key Results:
Assisted clients with resolving the issues with the RIAG software.
Tested and reported issues to development team.
Designed Fax On Demand System for FAQ retrieval.
Systems Administrator, Technical Support Manager June 1994 – October 1996
InReach Internet Communications, Stockton, California
Created/Maintained users accounts on Sun Solaris OS. Trained/Hired/Managed Technical Support staff
Key Results:
Built Support staff from single employee to full staff of 8.
Created technical support training manuals.
Taught classes on internet usage (early days of internet).
Skills
MS Windows 2x
Citrix XenApp
Juniper IVE (SA)
VMWare
AD Administration
Exchange Administration
Basic HTML
Windows 200x
Certifications
Citrix XenApp 6.5 Administration
Epic Client Systems Manager 2018
Epic Client Systems Manager with HyperSpace Web 2012
Epic Client Systems Manager
NVT 2015
Epic Client Systems Manager with Hyperspace Web NVT 2015
Imprivata Certified Engineer
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