Customer Service Security Officer
Resume:
HEATHER JONES
COLUMBIA, TN *8401
615-***-**** CELL
OVERVIEW-SKILLS AND EXPERIENCE
Customer Service
Cashier
Customer Relations
Security Officer
Receptionist
Primary responsibilities
Resolve customer complaints via phone, greet customers in a professional manner
Assist with purchases, refunds or exchanges and stocking of products
Process payments, checks or credit card, ensuring pertinent information is obtains
Answer questions regarding warranties or terms of sale.
Monitor Cameras, badges. Make sure the building and surrounding areas are secure. Conduct safety drills. Call 911 in cases of emergency. Greet visitors making sure they have security clearance to enter the facility.
Three years’ experience with Microsoft Office
WORK HISTORY
1/10/2002 to 4/18/2003
Walmart, Franklin, TN
5/21/2003 to 8/2014
Walgreens, Franklin, TN
9/2015 to present
Securitas, Nashville, TN
All other years have been spent raising my children and being a stay at home mom
EDUCATION
McGavock High School, Donelson, TN
Graduated 1988
Nashville College
1992-1993-1 year
Columbia State Community College
2000- 6 months general studies
REFERENCES
Margie Jones 615-***-****
Tommy Hood 931-***-****
Peggy Sampson 931-***-****
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