HEATHER JONES

**** ********* ****

COLUMBIA, TN *8401

615-***-**** CELL

OVERVIEW-SKILLS AND EXPERIENCE

Customer Service

Cashier

Customer Relations

Security Officer

Receptionist

Primary responsibilities

Resolve customer complaints via phone, greet customers in a professional manner

Assist with purchases, refunds or exchanges and stocking of products

Process payments, checks or credit card, ensuring pertinent information is obtains

Answer questions regarding warranties or terms of sale.

Monitor Cameras, badges. Make sure the building and surrounding areas are secure. Conduct safety drills. Call 911 in cases of emergency. Greet visitors making sure they have security clearance to enter the facility.

Three years’ experience with Microsoft Office

WORK HISTORY

1/10/2002 to 4/18/2003

Walmart, Franklin, TN

615-***-****

5/21/2003 to 8/2014

Walgreens, Franklin, TN

615-***-****

9/2015 to present

Securitas, Nashville, TN

All other years have been spent raising my children and being a stay at home mom

EDUCATION

McGavock High School, Donelson, TN

Graduated 1988

Nashville College

1992-1993-1 year

Columbia State Community College

2000- 6 months general studies

REFERENCES

Margie Jones 615-***-****

Tommy Hood 931-***-****

Peggy Sampson 931-***-****

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