HR Management and Finance

SAMER RANA

Phone: 267-***-****

Email: **********@*****.***

PROFESSIONAL SUMMARY

Meticulous Human Resources Leader for over 6 years, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Healthcare, Finance and Retail. Expertise in employee recruitment, conflict resolution, Federal & State laws, payroll specialization, employee relations and more. Worked several projects during graduate program using SAP, ADP and other software. EDUCATION:

MASTER OF BUSINESS ADMINISTRATION, 2011, LASALLE UNIVERSITY, PHILADELPHIA, PA

Major - Human Resource Management and Finance

BACHELOR OF LIBERAL ARTS, 2004, UNIVERSITY OF MINNESOTA, MINNEAPOLIS, MN

Major - International Relations

EXPERIENCE:

HR/PAYROLL MANAGER, NORCROSS, GA, 4/2016 - 12/2018 S&S INFINITE MOBILE INC. IS A CRICKET AUTHORIZED WIRELESS DEALER

• Handled all aspects of employee relations ranging from conflict resolution, investigations to development and coaching employees at all grade-levels.

• Researched, developed and implemented best practice HR process infrastructure for stores nationwide and International locations via audits of internal and external HRIS data to evaluate trends.

• Provided regular comprehensive interviewing training to District Managers along with exit interviews.

• Managed overall health benefits for the company by ensuring company offered best plans and educating employees on the various options.

• Responsible for recruiting, interviewing, conducting background screenings to the new hire orientation and development of new and existing employees from regular sales to management.

• Transmitted over 250+ paychecks nationwide, along with processing tax-withholding, advances, garnishments, and other deductions on as semi-monthly basis lowering company loss in the thousands.

• Coordinated and monitored compliance with state and federal law by ensuring compliance with

• FLSA, EEOC, OSHA, ADA and more.

• Worked with company owners to streamline integration of several different Wireless businesses during the acquisition process while creating programs to initiate better employee transitions.

• Responded to state requests concerning unemployment, EEOC, worker’s compensation and more. CHARGEBACK SPECIALIST, TEVA PHARMACEUTICALS, NORTH WALES, PA, 6/2014-3/2016 TEVA PHARMACEUTICALS IS THE LARGEST GENERIC DRUG MANUFACTURER IN THE WORLD

• Monitor, assess, inspect and act in response to disputes received by McKesson, AmerisourceBergen, Cardinal and other wholesalers, resulting in more than $2.6B in annual chargebacks.

• Efficiently researched and presented proof to authenticate transactions.

• Utilized strong, solid knowledge of internal systems (Revitas CARS and Oracle), analysis, research and contracted compliance to resolve complex contract and chargeback issues.

• Facilitated financial reconciliations of pricing and contracted discrepancies, day-to-day account support for customer and wholesale accounts.

• Worked with wholesalers and the Customer and Contract Administration team to resolve errors associated with pricing, membership and eligibility.

• Participated in meetings, conference calls with wholesalers and special projects as assigned by manager.

FRONT OFFICE TEAM LEAD, STARWOOD HOTELS, PHILADELPHIA, PA, 1/2012-2/2014 STARWOODS HOTELS IS A WORLD-WIDE HOTELS AND RESORTS COMPANY

• Coached, counseled and trained new and existing employees on new IT programs to ensure adherence to company policies, standards and procedures.

• Coordinated monthly staff meetings to address outstanding internal issues along with analyzing, investigating and resolving guest complaints.

• Ensured practice revenue and expense goals were met and exceeded by coordinating events with key planners.

• Responsible for compliance with medical/infection control protocols, risk management and safety procedures and applicable OSHA standards.

QUALITY CONTROL ANALYST, ASCENSUS, DRESHER, PA, 2012 (6 Mo. CONTRACT) ASCENSUS IS A NATIONAL THIRD-PARTY RETIREMENT PLAN ADMINISTRATOR

• Trained new employees on past and current projects to facilitate their learning process.

• Performed gatekeeping functions of new and existing plan refund requests of 402, 415, ADP, ACP and more, utilizing Oracle software.

• Handled QC of plans in their Day 1 and 2 phase of the refund process, along with QC of other assignments such as GAP worksheets for mid-year incoming plans.

• Researched and gathered data for umbrella plans for upcoming year to alleviate any possible issues during the preparation of the 401K process.

RESOURCE MANAGEMENT ASSOCIATE, BUSINESS AND TECHNOLOGY RESOURCE GROUP, MEDIA, PA, 10/2008-12/2011

BTRG IS A PEOPLESOFT AND ORACLE APPLICATIONS BASED CONSULTING COMPANY

• Initiated recruitment process of Consultants from interviews to the entire new hire process.

• Created and managed over 50 professional job descriptions for various executive positions within the BTRG firm and revamped existing job description to attract top-tier talent, utilizing the PeopleSoft software.

• Spearheaded the new hire employee handbook from start-to-finish informing new and existing employees of company policies and procedures.

• Educated new and existing employees of health benefits offered by BTRG and encourage investment in the 401K plans.

• Handled job fair to attract new and motivated individuals starting careers. SKILLS AND TRAINING:

Experienced in Team leadership, Project and Risk management processes & analysis, Payroll processing, Unemployment laws, New hire Training programs, Staff development, Interviewing, Employee coaching and conflict resolution. Also, Audit preparation and reporting, Recruitment/staffing, Tax law understanding (OSHA, ADA Financial reporting specialist, Cash flow analysis and more. Computer Skills: Microsoft Office, Salesforce, PeopleSoft, Oracle, Revitas CARS, Wystar, HRIS, Kronos, ADP, SAP, Heartland, RQ and other HR programs.

Contact this candidate