Software IT Manager

Juan Jorge de Varona

Senior IT Manager IT Strategy & Leadership

Huntington Beach, CA 92647 • 818-***-**** • *********@*****.*** • https://www.linkedin.com/in/juandevarona PROFESSIONAL SUMMARY

Results-driven Senior IT Manager with 25+ years of experience leading technology departments, managing multimillion-dollar IT budgets, and ensuring enterprise systems, networks, and infrastructure are reliable, secure, and future-ready. Proven track record developing and executing IT strategies aligned with organizational business goals, directing teams of 25+ across infrastructure, development, and support functions, and engaging C-level executives and department heads to deliver technology solutions that drive operational performance. Deep expertise in cybersecurity governance, compliance frameworks (SOX, SOC 2 & 3, HIPAA, ISO 9000), cloud infrastructure management (AWS, Azure, GCP), vendor contract negotiation, and disaster recovery planning. Adept at evaluating and implementing emerging technologies including AI/ML, cloud-native architectures, and DevOps/CI/CD pipelines. CORE COMPETENCIES

IT Strategy & Technology Road mapping IT Team Leadership, Hiring & Performance Management

IT Budget Planning & Expenditure Control Portfolio Management Cybersecurity Governance & Compliance, Data

Protection Management

Vendor Contract Negotiation & Relationship

Management

Digital Transformation & Modernization (IBM

Mainframe, AS400)

Disaster Recovery & Business Continuity Planning

Cross-Departmental IT Coordination Emerging Technology Evaluation & Innovation Agile/Scrum, Waterfall & SDLC Infrastructure Management ITIL (Cloud, Network, Hardware)

PROFESSIONAL EXPERIENCE

iSphere Jul 2025 – Present

Sr IT Manager Houston, TX (Remote)

• Aligned technology delivery across multiple K-12 client portfolios with organizational goals, using structured project planning and a change advisory board to keep multi-client engagements on track

• Built and mentored cross-functional IT teams across remote and onsite engagements, cross-training web developers into hybrid mobile development to expand team capacity without new headcount

• Implementing AI developer supporting products like Cursor IDE and Claude

• Reduce onboarding offshore staff, replacing company laptops with virtual desktops (VDI) reducing time from a few weeks to a few days.

• Directed solution and data architecture for new IT initiatives, evaluating emerging technologies to shape client-facing recommendations

• Tightened governance by instituting risk registers and gap analysis across all engagements, supporting consistent on-time, on-budget delivery

• Raised release reliability by driving code review standards and improving change, incident, and release management processes while reducing technical debt

• Oversee IT infrastructure managing risks for outages and keeping down times within SLAs.

• Replaced legacy web CMS with modern system providing content owners with easy-to-use modern features to improve communication with users.

Skills: program management, project management, risk management, budget management, stakeholder management, Jira, ServiceNow, Golang, Java, JavaScript, Python, React, Vue, Nodejs, HTML, CSS, MySQL, PostgreSQL, Waterfall, Agile Scrum, SDLC, Linux, Drupal, Docker containers, Azure, AWS, CI/CD pipelines

Turing Enterprise Sep 2024 – Jul 2025

IT Delivery / Program Manager – Rivian Account Irvine, CA

• Managed enterprise IT delivery across supply chain and engineering platforms for the Rivian account, coordinating vendors and logistics teams to consistently hit project milestones

• Reduced project escalations and improved stakeholder compliance by introducing project governance meetings and gap analysis across multiple remote Agile teams

• Cut production defects by implementing peer reviews and Test-Driven Development, reducing reliance on the QA team

• Led an AI/ML initiative for supply chain demand forecasting that reduced parts lag and vehicle backorders through improved data-driven infrastructure

• Enforced SOX and SOC 2/3 compliance across all IT deliverables while negotiating and managing vendor relationships

• Gave C-level stakeholders real-time program visibility by designing executive Jira dashboards tracking release health and delivery metrics

• Drove down recurring incidents by leading root cause analyses and risk mitigation across all programs and releases

Skills: program management, project management, risk management, budget management, stakeholder management, Drupal, Jira, ServiceNow, JavaScript, PHP, Python, React, HTML, Nodejs, CSS, MySQL, PostgreSQL, Oracle DB, Agile Scrum, SDLC, Linux, Docker containers, AWS, CI/CD pipelines, TensorFlow, Keras

Hyundai AutoEver America Aug 2022 – May 2024

Sr. Application Architect / IT Manager Fountain Valley, CA

• Modernized software release practices for two engineering teams (13 engineers total) to reduce release times and decrease production defects.

• Managed international warranty infrastructure replacement of legacy warranty systems (AS400) with serverless, containerized AWS solutions, aligning requirements across regional business units and HQ. Reducing technical debt and standardizing technical stacks for all regions around the globe.

• Reduced claim turnaround time in most cases from hours to seconds by leading AI/ML evaluation and implementation of CNN-based image recognition for warranty claim automation

• Oversaw analysis of SOX, SOC 2/3, and CCPA compliance across warranty systems. Putting policies in place to prevent future software releases from breaking compliance.

• Coordinated various projects with overlapping software components preventing them negatively impacting each other's releases.

Skills: program management, project management, risk management, budget management, stakeholder management, Jira, ServiceNow, JavaScript, Java, PHP, Python, React, Nodejs, HTML, CSS, PostgreSQL, MS Server, Waterfall, Agile Scrum, SDLC, Linux, Windows, Datadog, Docker containers, TensorFlow, Keras, Azure, AWS, CI/CD pipelines California Insurance Guarantee Association Nov 2021 – Aug 2022 IT Manager Glendale, CA

• Resolved document management instability by leading cross-functional resolution efforts with internal teams and vendors during the Guidewire upgrade

• Improved release cadence and system reliability by directing DevOps/CI-CD infrastructure (GitLab, Jenkins) on Azure

• Strengthened security posture by leading the Java 8-to-OpenJDK migration and implementing OAuth2/SSO

• Modernized core enterprise infrastructure by replacing the legacy CMS/portal platform with Drupal and MySQL

• Ensured continuous compliance with SOX, SOC 2/3, ISO 9000, and HIPAA while establishing department-wide IT standards

• Built a stronger delivery organization by managing hiring, performance evaluation, and professional development for cross-functional teams under Scrum Skills: program management, project management, risk management, budget management, Drupal, Jira, ServiceNow, Datadog, Apache HTTP server, JavaScript, Java, PHP, Python, React, HTML, CSS, MySQL, MS Server, Waterfall, Agile Scrum, SDLC, Linux, Windows, Docker containers, Azure, CI/CD pipelines

Los Angeles Unified School District May 2002 – Nov 2021 Web Architect / IT Manager Los Angeles, CA

• Led a 15+ person multidisciplinary IT team supporting a platform serving 10M+ users across one of the largest K-12 school districts in the U.S.

• Directed multi-million-dollar IT budgets across full project lifecycles, using MS Project to manage discovery through vendor SOW delivery

• Executed enterprise cloud migrations to Oracle Cloud, AWS, and GCP, modernizing infrastructure at scale

• Cross-trained developers into hybrid mobile app support, expanding delivery capacity across web and mobile

• Formalized cybersecurity and compliance governance (ADA/WCAG 508, SOX, HIPAA, ISO 9000, SOC 2/3) enterprise-wide, implementing JWT, SSO, and OAuth2 frameworks

• Modernized a CMS platform of 1,000+ active pages and ~10,000 versioned documents producing better communications internally as well as with the public and parents. Managing various organization CMS platforms: Drupal, Oracle WebCenter, Oracle Portal, and SharePoint

• Led migration from FileNet to Laserfiche, improving document management reliability

• Modernized legacy COBOL/JCL mainframe systems into Java-based web applications and services

• Built and led Power BI and Tableau analytics teams alongside implementation of GCP Cloud Run, Firebase, and ArcGIS geospatial systems

• Built a high-performing technical organization through recruiting, onboarding, and developing IT staff aligned to long-term technology goals

Skills: program management, project management, risk management, budget management, Drupal, Weblogic Portal, Weblogic application server, Oracle WebCenter, Liferay, Apache HTTP server, Jira, ServiceNow, Java, JavaScript, PHP, Python, Golang, React, Vue, Nodejs, HTML, CSS, MySQL, PostgreSQL, Waterfall, Agile Scrum, SDLC, Linux, Drupal, Docker containers, Esri Gitlab, Azure, Azure DevOps, AWS, GCP, Firebase, CI/CD pipelines EARLY CAREER

Independent IT Consultant (implementing web applications and CMS for The Church at Rocky Peak / San Pedro Yachts) Jan 2001 – May 2002

WhatsHotNow.com – Lead Developer (e-commerce sites for NBC, ABC, Fox, TV Guide, Comedy Central) Apr 2000 – Jan 2001

Petsmart.com – Software Developer (migrated legacy Perl CGI to Java/J2EE) Jan 2000 – Apr 2000 Raytheon – Software Engineer (C++, telecommunications COTS software) Jun 1999 – Jan 2000 Aerotek / Lockheed Martin – Software Developer (astronaut simulation training Johnson Space Center; NASA recognition award for ISS docking simulations, C/C++ programming) Feb 1998 – Jun 1999 TECHNICAL SKILLS

Cloud & Infrastructure: AWS (CloudFormation, Lambda, API Gateway, Fargate, IAM, RDS PostgreSQL), Azure

(VMs, CI/CD, Azure DevOps), GCP (Cloud Run, API Gateway), Oracle Cloud, Google Firebase; networks, hybrid cloud, on-premises/cloud migrations

Cybersecurity & Compliance: SOX, SOC 2 & 3, HIPAA, ISO 9000, ADA/WCAG 508, PII/Data Protection, CCPA, OpenAPI; threat monitoring, policy enforcement, security standards enforcement DevOps & CI/CD: GitLab, GitHub, Jenkins, Kubernetes, Docker/Containerization, CI/CD Pipelines, MLflow, Apache SVN, Sonatype Nexus, Datadog, Dynatrace, CloudWatch Disaster Recovery: Business continuity planning, backup procedures, production RCA (Root Cause Analysis), risk registry management

Management: portfolio, programs, projects, vendor, cross-functional teams, stakeholders, enterprise initiatives, organization change management, integrated management systems/environmental management systems Architecture: Microservices, REST/SOAP/GraphQL APIs, UX/UI Design, SOA, SPA, Serverless, Headless CMS, Event-driven (Kafka/Pub-Sub), Authentication (OAuth2, SAML, JWT, SSO), CMS platforms (Drupal, Liferay, Oracle WebCenter, WordPress, SharePoint), Docusign, Windows, Linux, MFT, Control-M Languages & Frameworks: Java (J2EE), JavaScript (React, Vue, jQuery), TypeScript, Python, Node.js, Golang, PHP, PL/SQL, HTML5, CSS, C/C++; Spring MVC, Hibernate, TensorFlow, SAP UI5, LangChain, Pandas Databases: Oracle, PostgreSQL, MySQL, Pinecone, MongoDB, MariaDB, SQL Server, DB2 Management Tools: Atlassian Jira, MS Project, MS Visio, ServiceNow, BMC Remedy, Power BI, Tableau, Google Workspace

Methodologies: Agile/Scrum, Waterfall, Hybrid, SAFe, TOGAF, TDD, ITIL EDUCATION

Bachelor of Science, Computer Systems Design / Computer Science University of Houston at Clear Lake Houston, TX Jun 1997

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