Sales Front Office

Robert Wallace

*** *** ****** # *

Glendale, Ca. 91204

***********@*****.*** 818-***-****

Driven Sales Agent with more than 5 years Experience as a Customer Service Rep and a Tax Preparer. Looking to showcase my skills in a growing Company. Work Experience

Sales Producer Office Clerk

State Farm

Glendale, Ca. (Aug. 2016 May. 2017)

Worked with existing clients and marketed company through cold calling, convention events and Glendale Chamber of Commerce as a Ambassador.

Independent Associate

Legal Shield

Remote (May, 2014 May, 2015)

Met with prospective customers and business owners in their homes to discuss needs. Followed up with customers on unresolved issues.

Evaluated leads obtained through direct referrals, lead databases, and cold calling. Tax Preparer

Liberty Tax Services

Glendale, Ca. (Dec. 2010 March, 2011)

Prepared taxes for new and existing clients.

Completed extensive training and competed three levels of inside certification. Handled front office duties.

Tax Preparer

HR Block

Glendale, Ca. (Dec. 2008 March, 2009)

Completed 60 hour certification course.

Responsible for preparing taxes for new and returning clients. Explained complex data to clients, scheduling appointments, and interfacing with management. Handled Front office duties when needed.

Office Furniture Sales Associate

The Alonso Company

West Hills, Ca. (Oct.2007 Oct. 2008)

Responsible for Glendale/Burbank/Pasadena sales territory. Provided merchandise information to clients adn worked on building relationships with clients. Call Center Associate

Bank of America

Glendale, Ca. (Jan. 2006 Apr. 2006)

Responsibilities included answering a high volume of calls daily, assessing client inquires, answering account questions, and directing calls to the appropriate departments. Tax Preparer

Jackson Hewitt

Glendale, Ca. (Dec. 2004 Apr. 2005)

Prepared taxes for new and returning clients. Analyzed data, answered client questions on their current tax liability needs.

Physical Education Assistant

Glendale Unified School District

Glendale, Ca. (Aug. 1989 Feb. 2000)

Provided physcial education instruction to elmentary school students. Responsibilities included managing between 30 35 students at a time for organized lifestyle fitness activites with emphasis on team building skills, interacted with students, teachers, parents and the school principal routinely.

Educuation

MBA in Buisness Administration

University of Phoenix

2013

Bachelor of Science in Buisness Adminstration

University of Phoenix

2009

Certifications

CTEC

2019

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