February 2005-November 2005
April 2001-December 2004
July 1997-August 1999
August 1994-May 1997
Keonna M. Simmons
**** ********* ****** ***# *** Jackson, MS 39206
601-***-**** • ***********@*****.***
Career Summary
Administration Allocation Leader with 13 years of experience in a fast paced office environment. Specializing in Leadership Support and committed to delivering high quality results. Skills
Microsoft Office Suite
Verbal & Written Communication Skills
Administrative Support Leader
Time Management
Customer Service
Strategic Planning
Multi-Tasked
Quality Control
Flexibility
Professional Summary
Administration Allocation Leader, Belk, Ridgeland MS
● Team Leader for 3 Administrative office employees
● Jewelry Allocation Leader for 10 bench jewelers
● Processed daily customer orders into the company database
● Provided internal and external Administration support for 200 jewelry stores
● Responsible for Quality Control of completed repairs for pickup
● Maintained daily and monthly excel production logs
● Allocated pre-sorted merchandise repairs by level of skill set Senior Secretary, University Medical Center, Jackson, MS
● Front desk administrative support to the chairman of surgery
● Arranged lectureships for surgery doctors in the MS area
● Retrieved and delivered incoming correspondence to all area offices
● Scheduled and coordinated travel and hotel arrangements for onsite meetings
● Maintained an accurate inventory and ordering of supplies for the department Order Entry Clerk, Staffers/Time Warner Cable, Jackson, MS
● Scheduled inbound installation orders for new cable, internet and telephone service
● Made contact with customers regarding any arising changes to their orders
● Collected and transferred completed orders to customer service department
● Verified estimated times of arrival with digital installers Credit Bureau Processor, Trans Union, Pearl, MS
● Generated new consumer and customer account information
● Processed bankruptcy, settlements, charge-off and child support files
● Achieved daily and monthly accuracy on production
● Researched and resolved inactive information within credit reports Education
Associates Degree In Business, Antonelli College, Jackson, MS High School Diploma, Provine High School, Jackson, MS