Engineer Sales
Resume:
Resume of David Giomi Page * of *
David Giomi
*****.*******@*****.***
https://www.linkedin.com/in/david-giomi-506450b
Executive Summary
Innovative, results-oriented and highly skilled unified communications engineer with extensive telecommunications architecture, design and consulting experience across a broad range of government/carrier/business sectors.
An Australian resident, I also hold a valid security clearance (NV1) and have worked with various government departments including Australian Law Enforcement Agencies and Australia Tax Office. I have a diverse skillset in delivering solutions from “cradle to the grave”. This includes: Engineering
Project Coordination
Customer focused with a proven ability to perform autonomously and within team environments. Driven to achieve business objectives through the delivery of leading edge, timely technological solutions.
A strong background in VoIP/SIP network architecture design principles, database design & implementation. Able to cultivate strong business relationships and improvement outcomes with customers, sales channels and vendors.
Passionate about technology and its potential impact on productivity improvement. Recognized for integrity and an unparalleled work ethic.
Presales
Support &
Solution
Consulting
Customer
Requirements
Gathering
Solution
Architecture/
Design
Develop Test
Strategy/Plan
Product
Verification
Testing and
Issues
Management
Live
Deployment
Post Sales
Support
Customer
Workshops
Definition
Process &
Tools
High Level
Design
Analysis
Process Planning
Methods
Risk Analysis
Timing
Rollback process
Project plan
reviews
Change
Management
Customer
Reviews &
Meetings
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My Core Competencies
Infrastructure architecture development
Infrastructure solution design
Technical consulting
Business requirements gathering
Research & Development
Regulatory Compliance
Strategic Planning
Use of ITIL processes and TOGAF 9
Disaster Recovery Planning, Contingency
Planning
Vendor Management
Technical team leading
Presentations & training
Project coordination
Client management
My Technical Capabilities
Design, integration, and analysis of complex virtualised/cloud infrastructure solutions
Telecommunication products and services
Data Centre and networking technologies including Server, WAN, LAN (Wired and Wireless), Optimisation
Collaborative video solutions including Video Conferencing and Tele-presence
Unified communication solutions including IP telephony and supporting services
Cloud ready Services Server based, Virtualisation and Storage Solutions including Unified Computing Systems
Design and implementation of Lawful Interception (active and passive) in client network
ITIL: Capacity, Change and Incident management using Salesforce and Jira
Red hat Linux and Microsoft Operating System combined 15 year s
Expertise on C20 TDM/VoIP hybrid, translations design, configuration, integration and testing
Experienced with VoIP visualized/cloud systems that provide services such as Skype for Business, Smart Office, other SIP or WEB RTC clients and hard phones such as Yealink/Polycom/Avaya 1140E and 1120E.
Understanding of IP networks, Vlans, DNS, subnets, NATS, DHCP and physical connections
Proficient with CCS-7, SIP, and WEB RTC Signalling protocols and understanding call flows
Debug analysis using TCPDUMP, Wireshark, on board tools and Log files
Proficient in reading and understanding technical/process documents used to build up complex telecommunications cloud applications.
SIP Application Server (A2/Experious) SME
5 years experience of SDH (Synchronous Digital Hierarchy) optical equipment Resume of David Giomi Page 3 of 7
My Professional Experience
Ribbon Communications - Melbourne 2010 – 2018
Architect/Senior Systems Deployment Engineer
Provision of professional design and consultancy services to Australian Tax Office
Develop and maintain a comprehensive understanding of ATO s technology environment in addition to the broader competitor market to enable SingTel to provide cost effective competitive comparisons and strategic solutions
Developing the strategy and architecture for the use of techniques and technologies in the IT Domains and documents through whitepapers and blueprints
Service design development including the definition of functional and non-functional deliverables, support models, provisioning and end user consumption models
Communicating and presenting recommended strategies to technical and management stakeholders to gain endorsement with an ability to focus on impact benefits
Lead assessments and evaluations of emerging technologies to ensure strategy and architecture are current and robust
Oversee the evolution of infrastructure environments towards target architecture through developing roadmaps and articulation of the evolution to technology specialists and managers
Using an architecture framework (TOGAF) to speed up and simplify architecture development, ensure more complete coverage of the designed solution, and make certain that the architecture selected allows for future growth in response to the needs of the business.
Provide in-depth technical advice and service to clients and/or internal stakeholders to ensure development of efficient systems, utilising established architecture standards, processes, methodologies and tools
Act as a source of expertise across the business providing a range of advice and input into technology and service solutions decision making and future ICT technology directions and delivery
Providing leadership to technical teams engaged in major opportunities and proposals
Engaging with sales in a trusted advisor role, providing industry leadership and technical feedback
Analyse IT requirements for ANZ s projects to ensure that appropriate infrastructure is designed and implemented in accordance with the client s requirements and global and local standards.
Provision of technical support to sales teams on Optus managed service offerings and associated products
Provide subject matter expertise in the architecture of customer s services offerings Resume of David Giomi Page 4 of 7
Key Achievements & Projects:
Australian Tax Office C20 seamless GEO HW move from Burwood to Eastern Creek data center in Aug 2013.
My involvement in this project was to modify parameters, turn up C20 elements and executing the testing with the customer and 3rd party vendors. This step was curial to the overall success, I achieved a 100% pass rate on all call flows. Overall, this project was flawless with zero outage time and all systems up and running with no issues encountered. The feedback from ATO and Optus in the way I worked on these projects was outstanding.
World First NEC C20/Application Server/S-CSCF deployment in Japan Nov 2013. I was responsible integrating the Application Server onto the NEC S-CSCF and progressively adding functions and tweaks as the testing progressed. All customer expectations were met during lab trial testing and this led to a sale with Uzbekistan telecom.
NEC reported back to Genband commending my commitment and dedications where the trial testing was completed one week earlier than planned.
Application Server/S-CSCF Ericsson trial, DB design, deployment, test and integration Nov 2014.
In this project I was the lead Engineer responsible for design, commissioning, integration, testing and issues management. This project was my first BIG customer engagement project, I was adamant that I would give this all I had. Ericsson provided a High Level Design document where I engineered the domains, services, features, translations and routing plan.
I attended several meeting with Ericsson and Optus in Sydney discussing planning, resourcing, architectural design and providing solutions on how our Application Server could be configured to allow for certain complex call flows interworking with Ericsson s S-CSCF product.
As this was a first in country project partnership between Ericsson and Genband there was high visibility at the executive level.
This project was a big achievement for me as there was no other Engineer in Australia that had as much experience as I did. At the end of this project I was awarded a praise award from Genband.
From 2014 to 2017 I was the key upgrade engineer for ATO s C20 VoIP network which has POP (Point Of Presence) sites all around Australia. With ATO security not allowing the upgrades to be done remotely by our team in the US, I was the prime in managing this process.
Over this time I built up master project plans and strategies, presented and negotiated with the customer, built up the test and migration plans, upgraded/migrated their solution as a one man show. The feedback from ATO and Optus in the way I worked on these projects was outstanding.
In January of 2017 there was a hardware migration task that could not be fulfilled whilst I was on leave and I offered to cut my leave short to have this migration completed. Genband awarded me a praise award for making such a commitment, building up the customers confidence and keeping the project on track through to completion. ATO and Optus provided positive feedback to Ribbon in the way I worked this project and they quoted that “David is a high achiever that works extremely well with our staff”. Resume of David Giomi Page 5 of 7
Migration of Nortel Meridian PBX PRI subscribers to Application Server. I was responsible for converting Nortel Meridian PBX subscriber data and building up the application Server data base to match existing subscriber services. This activity was done for Colt in Japan and was a world first for Genband.
iVoisys Packet logic DPI POC trail, lead to customer in house testing and final sale. Customer very impressed with trial and noted at the end of the two day trial that they would be making a purchase.
Nortel Networks - Melbourne 1994 – 2010
Senior Office Validation Engineer
Test strategy design, analyse specifications, customers network and services, risk planning, defining base processes and tools
Test plan design, analyse customer call flow, feature content, interworking call matrix and historical issues. Manage customers test plan feedback and updates with the aim at an agreed plan.
Validate software application, work with design on new feature requests software packages and validate in the lab environment
Application upgrades, upgrade all elements that make up the overall solution for both lab and production environments
Maintain and configure lab environment, Keep labs up to date at hardware/patch releases
Patch testing, configure and reproduce customer faults, apply and test patch, reporting back to both internal and external customers. Updating ticket with detailed steps and observations.
Collaborating with design via ticketing system and conference calls.
Resolution management. Open and manage cases in Salesforce and or Jira to closure with product owners
Product development. Work with design teams on new product development and develop test strategies specific to customer requirements
Proof of Concept trials and pre-sales support. Showcase our product to various customers.
Resume of David Giomi Page 6 of 7
Provide technical guidance and training
Reporting. Provide daily/weekly reports that highlight achievements, tracking and issues register
Share point. Upload and maintain to date documentation. Key Achievements & Projects:
PLDT Philippines Application Server Standalone first time in country. I custom engineered and built the solution based on customers high level design specification. All work completed on time and met customer s expectation.
VNPT (Vietnam Posts and Telecommunications) pre-sales trial. Achieved 95% pass rate on tendered tests. Nortel C20 was the top performing customer during this trial.
PLDT Philippines BCF software to APC software platform migration. Designers were developing an automation process for this migration but could not meet the customer s deadline. I was part of a team developing and testing a manual process incorporating some automation scripts and was successful in getting this migration completed. Nortel CEO awarded the whole team an all-expenses paid trip to Florida for our achievements. Resume of David Giomi Page 7 of 7
Education
Northern Metropolitan Collage of TAFE
Associate Diploma of Electronics Engineering
Certifications
White Card (Active)
Nortel Networks IP Network Certification (Expired)
Use Electrical Skills in Telecommunications Work (ICTTEN201)
Follow Work & Safety & Environmental Policy and Procedures (ICTWH204) Business Training
Open 2 Study
Working with the customer
Security Compliance training
ATO Security, Privacy & Fraud awareness training
MNS Security Awareness Course 2017
References
References are available upon request.
Contact this candidate