Carol Ewah, PharmD
Compassionate patient-centered care
Self-motivated pharmacist with demonstrated expertise in diabetes education and consultative services to patients and healthcare professionals. Excellent written and verbal communication skills with a philosophy of promoting pharmacy efficiency, growth, and quality community health. Works accurately and efficiently adapting to meet departmental and operational goals.
Medication Therapy Management (MTM) Point of Care Testing Diabetes Monitoring Patient Education
Customer Service Workflow Efficiency Quality Assurance Drug Utilization Review
Certifications: APhA Certified Immunizing Pharmacist APhA Pharmacist and Patient-Centered Diabetes Care CPR
Licenses: Virginia #020******* District of Columbia #PH100002633 Maryland #24221
IT Snapshot: Microsoft Word, Excel, PowerPoint, Mirixa, OutcomesMTM, PDX-EPS, BestRx, ARx
SHOPPERS PHARMACY, Maryland, Virginia (2016–Present)
Staff Pharmacist Wellness Pharmacist Travel Health Services
Interpret, verify, compound, and dispense medications for pediatric, adult, and geriatric patients. Serve as subject matter expert for physicians, nurses, and other healthcare professionals by providing drug information and appropriate therapeutic options. Successfully deliver education and counseling to patients regarding chronic disease management, prescription, & OTC medications. Processes prescriptions efficiently and accurately maintaining files according to policies and state/federal pharmacy laws.
Boosted medication adherence by achieving 55% “patient on auto refill” compared to corporate goal of 22%
Helped pharmacy achieve 87% of target flu shots administered—500+ shots and screenings.
Increased patient awareness via MTM services and Point of Care testing (HbA1c, BP, glucose, and basic Cholesterol Panel.)
As Wellness Pharmacist, improved patient knowledge, wellbeing, and health outcomes by providing diabetic education and testing via My Diabetic Coach Program. Trained and mentored staff pharmacists on clinical initiatives.
Executed Associate health screenings for all company employees that led to discounts on their insurance premiums.
Provided Pharmacy-based travel health services (consultation and travel vaccinations to international travelers.)
Helped pharmacy team achieve 100% Overall Customer Satisfaction and 99% Customer Experience Scores
Achieved an average inventory shrink of 0.76% compared to previous year shrink of -0.39%.
Boosted customer retention and increased revenue by consistently promoting customer service best practices.
Maintained pharmacy standards and reduced waste via improved drug inventory management.
Increased overall pharmacy efficiency via effective management and supervision of pharmacy technicians.
LAUREL PHARMACY, Maryland (2016)
Increased revenue and patient base by initiating a vaccine program.
Reduced medication errors by improving pharmacy automated system.
Minimized shrinkage by performing bi-weekly CII controlled substance inventory.
Doctor of Pharmacy (PharmD)
HOWARD UNIVERSITY COLLEGE OF PHARMACY, Washington, DC (2016)