Office Assistant Data Entry

Chandni Patel

*** ****** *****, ****** ******, GA 31088

Mobile: 706-***-****

Email:**********@*****.***

EDUCATION

Georgia Southern University, Statesboro, GA

Bachelor of Science in Information Technology, Specialization in Information Management Bachelor of Arts in Writing and Linguistics, Minor in Justice Studies EXPERIENCE

CGI Troy, AL January 2014 – February 2019

Business Analyst

• Analyze business and system requirements in order to create and execute detailed test plans, and verify bug fixes

• Execute various testing methods such as System, Functional, Regression and User Acceptance Testing in order to ensure that the requirements are met while taking part in every phase of the Software Development Life Cycle

• Train new Business Analysts in recreating, documenting and testing defects

• Recreate defects found in the application and escalate to the appropriate developer

• Use ClearQuest and JIRA for repository, reporting and tracking defects

• Create User Guide and Training Manuals for both internal as well as external audiences

• Offer recommendations for improvements in systems, applications, processes, and solving problems that may arise in the course of client operations

• Researches existing applications, system data, business processes and constraints to evaluate current and future systems capabilities

• Leads test releases and system integration for new technology and/or prototype systems

• Coordinates with users to plan user acceptance testing, alpha and beta testing

• Plans, documents and directs system tests and resolves issues CGI Troy, AL January 2013 - January 2014

Reporting Analyst

• Interpreted and analyzed data using specific techniques and provided reports

• Acquired data from multiple sources and maintained databases/data systems

• Created daily, weekly and monthly reports in Crystal Reports, Microsoft Excel and SAP BusinessObjects XI.

• Provided Managers ad-hoc reports based upon requests

• Troubleshot issues regarding the data by querying Oracle database using SQL and by using a software called BMC Remedy

Statesboro Fire Department Statesboro, GA May 2012 - September 2012 Data Entry Intern

• Scrubbed the database and improved the visual presentation of the data using Microsoft Excel 2010

• Created, provided control and improved end-to-end business practice and data management systems.

• Led process design for continuous improvement and day-to-day data managements to ensure integrity in both business practices and data management systems.

Georgia Southern University Statesboro, GA May 2012 July 2012 Web Development Intern

• Constructed PHP forms using HTML for the School of Nursing while feeding the contents of the form to Microsoft SharePoint lists

• Created various responsive web pages using standard HTML, CSS and JavaScript practices

• Wrote codes well designed, testable, and efficient by following standard software development practices.

• Provided assurances that all user input was validated before submitted to back-end SKILLS

Language:

• Native speaker of Gujurat (India)

Technical:

• Proficient with Microsoft Excel 2010, Microsoft Word 2010, and Microsoft PowerPoint 2010, Project 2010

• Knowledge of Java, JavaScript, SQL, XML, PHP, HTML and CSS programming languages

• Able to operate VMware Workstation

• Experience with GNS3 and Adobe LiveCycle Designer

• Experience with Microsoft SharePoint

• Experience with SQL Server Management Studio and SQL Server Business Intelligence Development Studio - SSIS, SSRS and SSAS packages

• Experience with Crystal Reports

• Experience with SQL Developer

• Experience with JIRA and ClearQuest

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