(PRINCE*® Certified Practitioner in Project Management)
firstname.lastname@example.org +91-942******* Ahmedabad
Sikkim Manipal University Feb’10 – Mar’13
Master of Computer Application
C-DAC ACTS, Delhi Feb’01 – July’01
Diploma in Advanced Computing
Mohanlal Sukhadiya University, Udaipur Apr’96 – July’99 Bachelors of Science Mathematics
PRINCE2® Foundation & Practitioner in Project Management IIM Kashipur Aug’18 – Jan’19
Executive Certificate in Business Analytics & Big Data Professional Experience
Adarsh Credit Co-Operative Society Ltd., Ahmedabad IT Head / Project Manager Sep’03 - Present
A technocrat with 15+ years of vast experience in Project Management, Business Process Re-engineering, System Analysis, IT Operations and Team Management.
Ensure that all projects are delivered on time, within budget and within scope.
Coordinate internal resources and third parties/vendors for the flawless execution of projects.
Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
Ensure resource availability and allocation.
Develop a detail project plan to monitor and track progress.
Perform risk management to minimize project risks.
Delegate project tasks based on team member’s individual strengths, skill sets and experience levels.
Meet budgetary objectives and make adjustments to project constraints based on financial analysis.
Steering a technical team consisting of 50+ members deputed at various locations across the country.
Expertise in management of entire IT Operations, IT Infrastructure Management, Team Management, Budget Planning and Technology Resource Administration with experience of establishing vendor networks, forging strategic alliances & partnerships.
Prepare road map for new innovative and future ready technology implementation.
Possesses broad competence in strategic management with the distinction of driving new IT initiatives & contributing in achievement of organizational objectives.
Migrating 400+ branches from offline to CBS system.
Manage in-house development team for various internal development in SAP Core system.
Successfully implemented SAP Core Transaction System and migrated 800 branches within 7 months of time with SAP India as an implementation partner.
Introduced mobile applications for advisors and customers to perform business transactions, which led to 90% reduction in branch side transactions.
Successfully implemented Adobe E-Sign solution in mobile application, which deliver paperless account opening process.
Introduced Sugar CRM solution for handling customer grievances.
Established KPI dashboard for top management and business users to visualize business data near to real time, resulting in fast decisions / actions taken by management related to business.
Automated numerous business process in SAP Core system, which led to 40% faster completion of processes compare to manual processes.
Introduced ITSM solution in SAP Solution Manager across 800 branches for ticket management. Additional Information
Project Management : Experienced Business Analytics : Skillful Team Management : Experienced Oracle / SQL : Skillful IT Strategy Planning : Experienced Python / R : Skillful Budget Planning : Experienced
Operation Management: Experienced
Enjoy listening soft music, playing chess and Challenging to self for learning new age technology.