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Sales Representative Customer Service

Pune, Maharashtra, India
March 30, 2019

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Mobile:099******** /086******** ~

A dynamic individual, seeking middle level assignments in Sales & Marketing with an organization of high repute preferably in FMCG sector. Location Preference:Pune.


● A versatile professional with 23 years of experience in Sales & Marketing, Business Development, Client Relationship Management and Team Management.

● Adept in developing and ensuring customer satisfaction by maintaining excellent service quality.

● Proficiency in supervising and monitoring the performance level of Sales & Service Staff for ensuring superior customer service and accomplishment of targets.

● Consistent success in maximizing corporate performance, driving growth, generating revenue, capturing market share and enhancing the value in markets.

● Deftness in building & maintaining relationships with key corporate decision makers and establishing large volumes & profit accounts with high levels of retention.

● Distinction of spearheading improvement initiatives with focus on streamlining business development operations.

● An effective communicator with excellent analytical and interpersonal skills. ORGANISATIONAL EXPERIENCE.

Sep'08 to 31 Aug 2017 Bombay Stores.(India Tobacco Company Ltd.Authorized Distributors),Pimpri Chinchwad as Sales Supervisor .Team Size:8-10 members.

Jun'07 to Aug'08.Hursh Lubricant.(Castrol India Ltd.Authorized Distributors),Pune as Sales Representative. Feb'05 to Apr'07.Garden Snaks Pvt.Ltd.,Solapur as Sales Representative. Oct'01 to Dec'04.Nestle India Poilet Sales Officer.(Solapur,Osmanabad &Ltur Dist.) Jul’96 to Sep’01.Vardhman Distributors.(Nestle India Pvt.Ltd.Authorized Distributors),Solapur as Sales Representative.

Apr’94 to Jun’96.Sunny Agency.(Lotus Chocolate Company Ltd.Authorized Distributors),Solapur as Sales Representative.

Sales &Marketing.

● Identified new streams for revenue growth &developed plans to build consumer preference.

● Used sales forecasting tools to ensure the sale & profitability of products, analysed business development activities and monitored the market trends.

Business Development.

● Acquired new clients and negotiated with them for securing business.

● Generated business from the existing clientele to achieve stipulated targets. Client Relationship Management.

● Managed the customer centric operations and ensured their satisfaction through attainment of delivery & service quality norms.

● Ensured that the highest service standards for clients within minimum turn-around-time. Team Management .

● Rendered training to the subordinates and assisted the newly inducted trainees in marketing management.

● Mentored the subordinates and imparted process knowledge to them. IT SKILLS.

● Conversant with MS Office and Internet Applications. EDUCATION.

1987. 10th from Dagdushet Katariya High School,(English Medium)Pune,Pune Board. PERSONAL DETAILS.

Date of Birth: 25th August,1971.

Address: Flat. No. 107, Pushpa Pearl Housing Society, Thosar Nagar, S. No. 11/2, Katraj Kondhwa Road, Kondhwa BK.Pune – 411048.(Maharashtra)

Genders :Male.

Languages Known:English,Hindi,Marathi and Marwadi. Marital Status:Married.

Place :Pune.

Date :

(Bhattad Nandkishor Satyanarayan.)

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