CRAIG BRIGGS
*** **** ****** **. ***, TX *****
ac8xni@r.postjobfree.com
To Whom It May Concern:
I am pleased to submit my application for the position of property claims adjuster. In conjunction with my numerous continuing education courses and over 12 years of practical experience in insurance claims handling, I am confident in my ability to excel as a central member of your claims handling department.
During my practical experience, I have provided seamless insurance claim support and customer service to clients. Furthermore, I have established a reputation of representing employers with a highly professional image through personal client contact as well as proactive telephone communication. I possess the ability to avoid conflict by demonstrating compassion and empathy while processing the claim based on thorough investigation and applying claim coverage as outlined by the insured’s policy.
Please find enclosed a copy of my resume. I hope that I can share my experiences, skills and qualifications for the adjuster position in detail with you at your earliest convenience. Therefore, please contact me to discuss my desire to become a strong contributor to your claims efforts. Thank you in advance for your time and consideration. Sincerely,
Craig Briggs
Craig Briggs
220 W. Kansas, Van, TX 75790
ac8xni@r.postjobfree.com
Professional Profile
*Texas All-Lines Adjusters License #1242643— 9/2003-9/2013 and Renewed on 9/2018
From 2013 to 9/2017 I stepped away from adjusting to be at home with my family while my two daughters were growing up.
*Florida All-Lines Non-Resident Adjusters License #E135928
*Georgia Property and Casualty Non-Resident Adjusters License #3231833
*NFIP Certified FCN#10050162 Residential, Mobile Home and Small Commercial
*Xactimate Software Proficient
*XactAnalysis Software Proficient
*MSB Integra Software Proficient
*Knowledge of Policies and Interpretation of Coverages
*Strong Customer Service Skills
*Highly Motivated
*PC Skills including Adobe, Microsoft Word, Excel, Microsoft Operating Systems
*Detail Oriented
*Experience in Composing All Adjuster Reports to Close Files to Completion Professional Experience
Pacesetter Claims Service
January 2019-Present
Responsibilities and Achievements:
*Working as a desk adjuster
* Maintain all aspects of the claim from first contact to claim closure
* Processed claim paperwork, collaborated claims as needed, maintained claim diaries, and completed claims through to closure.
Warrior Adjusting Service
September 2017- December 2018
Responsibilities and Achievements:
*Adjusted Claims for Hurricane Irma, Daily Claims, Wind, and Hail Storms
*Scoped Damages and Wrote Estimates for Repairs Using Xactimate Software Petroleum Solutions Inc.
February 2012-September 2017
Responsibilities and Achievements:
*Day to Day Operations for Petroleum Service Company
*Supervised Field Service Technicians
Brush Country Claims, Alice, TX
September 2011-January 2012, September 2008-Jaunuary 2010, September 2004-May 2006
Catastrophe Property Field Adjuster
Responsibilities and Achievements:
*Property Adjuster for Hurricanes Irene, Ike, Katrina, Dennis, Ivan, Jeanne, Frances, and Charley, as well as Tropical Storm Lee
*Adjusted Property Claims in excess of $750,000 Gross Loss, Including ALE and UPP
*Scoped Damages and Wrote Estimates for Repairs Using MSB Integra Claims Software
*Obtained All Documentation Necessary to Close Files Reid, Jones, McRorie, and Williams Claim Service
Sept. 2011-Oct. 2011
Responsibilities and Achievements:
*Worked as an Inside Examiner for Pure Insurance in Regards to Hurricane Irene Claims
Pilot Catastrophe Services
June 2008-August 2008
Catastrophe Property Field Adjuster
Responsibilities and Achievements:
*Property Adjuster for Wind/Hail/Basement Flooding in Wisconsin and Minnesota.
*Adjusted Property Claims in excess of $50,000 Gross Loss, Including ALE and UPP
*Scoped Damages and Wrote Estimates for Repairs using Xactimate Claims Software
*Obtained All Documentation Necessary to Close Files US Cat Adjusters, LLC, New Orleans, LA
May 2006-September 2008
Responsibilities and Achievements:
*Adjusted losses due to Hurricane Katrina
*Conducted Louisiana Citizens Mediations through US Cat Adjusters
*Managed Storm Locations and Supervised Field Adjusters
*Worked as an Inside Claims Examiner for Florida Citizens
*Adjusted Daily Claims
*Scoped Damages and Wrote Estimates for Repairs Using Xactimate Software
The Worley Companies
September 2003-November 2003
Catastrophe Property Field Adjuster
Responsibilities and Achievements:
*Property Adjuster for Hurricane Isabel
*Adjusted Property Claims in Excess of $100,000 Gross Loss
*Obtained All Documentation Necessary to Close Files
*Scoped Damages and Wrote Estimates for Repairs Using Xactimate Software
Texas Professional Restoration and Contracting
January 2000-September 2004
Owner-Insurance Restoration and Mitigation Company Responsibilities and Achievements:
*Managed Daily Operations
*Maintained Direct Contact with Insureds Regarding their Losses
*Scoped Damages and Wrote Estimates for Repairs Using
*Xactimate Software
*Maintained Contact with Insurance Company Representative until Completion of Repairs
References
Brush Country Claims---Vickie Bruffett, Catastrophe Director Alice, TX
Warrior Adjusting Service---Craig Barker, President/CEO Stephenville, TX
Fair Claims Services---Jimmie Fair, Owner/CEO
Stephenville, TX
Petroleum Solutions Inc Genny Busbice, Owner
Tyler, TX