Customer Service Manager

Austin Tuller

Fort Bragg, NC

***************@*****.***

706-***-****

Authorized to work in the US for any employer

Work Experience

Information Technology Specialist

U.S. Army - Fort Bragg, NC

February 2014 to Present

• 5 years experience with help desk

• 5 years experience with accounts

• 5 year experience with routers/switches

• 5 year experience with active directory/network

operations

-IT manger with 6 years of managing end users and networks.

Insider/Driver

Hungry Howie's Pizza - Evans, GA

July 2012 to September 2013

• made pizzas

• customer service

• answered calls

Insider/Driver

Domino's - Honolulu, HI

June 2011 to August 2012

• made pizzas

• answered calls

• customer service

• deliveries

Education

High school

Radford High School - Honolulu, HI

May 2008 to May 2012

None

None

Skills

• 5 years network admin

• 6 years windows 7,8,10

• 6 years switches and

routers

• active directory admin

• group policy admin

Military (5 years), microsoft office (5 years), Networking (5 years), Switches (5 years), Routers

(5 years, Customer Service, security, Technical Support, Active Directory, Windows, Javascript, access, 6 years providing user support in a corporate environment, 6 years managing network equipment (firewalls, routers, switches, etc., the desire and ability to learn new technology, excellent documentation and record-keeping skills, Vmware, Sales, Windows 7, Mac Military Service

Branch: U.S. Army

Service Country: United States

Rank: Specialist

February 2014 to Present

IT specialist

LAN Manager

Network Operations Manager

Battalion Computer Network Administrator

Awards

over seas service ribbon

August 2017

• operation Inherit Resolve

• operation Spartan Shield

over seas service ribbon

September 2014

• tour in korea

Global War On Terrorism Expiditionary Medal

August 2017

operation Spartan Shield

Certifications/Licenses

Driver's License

December 2015 to October 2020

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