ERICA JOHNSON - BLAND

*** *********** **** **********, ** 21208 · 443-***-****

ac8xdg@r.postjobfree.com

OBJECTIVE

Dedicated customer services Professional with 15+years of experience. Motivated to maintain customer satisfaction and contribute to company success. Experienced at building positive customer rapport, resolving concerns and exceeding management’s performance goals. Reliable, driven, with strong time management and prioritization abilities.

EXPERIENCE

2018-– PRESENT

OPERATION MANAGER, Eva life giver inc

Processing billing, tracking and evaluating day to day operation.

Verifying and reporting that information monitors and confirms financial condition by conducting audits, entering client’s information into the billing system.

Handles organization and clerical support tasks: Assists as and IT Tech. Organizing files, scheduling appointments, writing, copying, proofreading, receiving guests and more.

Resolving issues and serving as a link between subordinates and upper management.

Welcomes visitors by greeting them in person or on the phone.

2008 – PRESENT

OPERATION MANGER, C.W. Grier Executive Protection and services

Manager a team to insure we maintain compliance, structure and daily quotes.

Maintain confidential vendor records via database, process and deliver payroll and negotiate contracts.

2017 – 2018

ACCOUNT RECEIVABLE, Bloom and Associates, PA

Take payments for accounts, Post payments, process refund or account adjustments, and make notes on account.

Resolve posting errors transferred to the payments posting error account work queue.

SKILLS

Microsoft Office Suite

Databases Management

Epic, Office 365

Cyfluent Billing System

Java Script

MIDAS Software

Technology Savvy

ICANOTES

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