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Sales Representative Manager

Duluth, GA
March 27, 2019

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Brenda Franco

**** **** **** **. *************, GA 30044 404-***-****


Dynamic and competitive Health Informatics student looking for an internship or early career opportunity that will give hands on experience to use computer and healthcare knowledge gained through coursework, as well as, my management skills gained through years of experience.


Georgia State University, Atlanta GA August 2017-Aug 2019 Bachelor of Interdisciplinary Studies. Majoring in Health Informatics GPA 3.90

Honors and Recognition

2018 Presidents list- Spring and Fall

The VOICE Program – Internship/Job preparation for highly qualified students

Student Health Informatics Association Committee Chair


● Health Economics ● Quality & Safety Health Informatics ●Project Management Health Informatics

● Telehealth ●Health Law ●Business Process ●Health Info Systems ● Health Promotion&EHR

Managing IT Projects

oPlanned and formulated a project to improve the implementation of MACRA among healthcare providers using SDLC model

oGathered requirements for project, estimated budget using bottom-up approach and identified and mitigated risks

oFormulated a business case and a project charter.

oCreated a GANTT chart, set milestones and project baseline.

Database Management System

oPulled information from databases writing SQL queries

oWorked on a project to normalize database tables using BCNF normal form

oModeled and designed a database to improve inventory management control of a business

Security Privacy Healthcare

oStudied regulations and compliancy of HIPAA to protect the security and privacy of patients.

oGained knowledge about MACRA: MIPS & APMs reimbursement

oLearned standards such as, HL7(FHIR), SNOMED, RxNorm, DICOM, LOINC, ICD-10

Work Experience

January 2019 – Present

Mobile Sales Consultant- BestBuy

Assist customers in selecting products based on customer needs, product specifications, and applicable regulations

Compute customer's installation or production costs and estimate savings from new services, products, or equipment

Provide customers with ongoing technical support

January 2014 – April 2018

District Manager – Cricket Wireless (KNK LLC)

Managed and led 6 different store locations and a total of 30 employees including store managers

Conducted employee reviews and monthly meetings to discuss KPIs goals and store performance

Inventory management for my district stores

Developed and executed marketing strategies to increase the volume of sales in stores on a quarterly basis.

August 2009 – December 2013

Store Manager – T-Mobile (ClearChoice PCS)

Started as a sales representative and after two years I was promoted to the store management position.

Established daily and monthly sale goals and KPIs for the store and employees.

Evaluated and reviewed employees in a monthly basis.

Collaborated with hiring and coaching new employees


Spanish (professional, written and spoken)

Microsoft Visio

Microsoft Project 2016

HTML & XML (beginner)

SQL (beginner)

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