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Sales Customer Service

Tampa, FL
March 27, 2019

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Lee M. Tobin

**** *. ******* ****. #*** Ú Tampa, Florida 33609 Ú 813-***-**** Ú

Operations Ú Sales/Marketing Ú Human Resources

An Operations Professional with more than 20 years’ experience managing multi-million dollar distribution centers, developing and implementing continuous process, and exceeding Key Performance Indicators (KPIs). Adapt at developing and managing human capital. A polished professional with a strong work ethic and precise attention to detail.

Areas of Expertise

Quantitative & Qualitative Analysis

Strategic Planning & Execution

Business Process Improvement


Customer Service

Accounts Receivables and Accounts Payable

Procurement and Data Analysis

>Market Research


Demonstrated a consistent record of accomplishments in distribution operations over more than 20-year period

Improved processes and warehouse/inventory management, resulting in reductions in operational costs while increasing bottom-line profits year over year.

Grew company from $12 million to more than $35 million in annual sales, achieving an average 20% profit margin

Implemented a detailed capacity and scheduling plan

Through a company-wide assessment, developed a system that accurately tracked all distribution functions

Increased company geographic business scope by building and enhancing strong vendor and client relations


Propelled business development initiatives that include integration of new product launches and establishing a supportive distribution network that captured additional business development opportunities.

Increased overall market share by 20% in the Central and West Coast Florida regions.

Provided on-site marketing for the company, demonstrating new products and customer offerings. Many products can be found in stores all over the country.

Grew business from ground up, expanding to a 56,000 sf warehouse.

Established 'Trusted Advisor' status with more than 1,000 company accounts while simultaneously being elected by members of the National Association of Container Distributors (with combined revenues of $100 million in annual sales) to serve as President of the Association.

Grew company over 20-year time frame from $12 million to more than $35 million in annual sales, achieving an average 20% profit margin. Had a staff of 44 full time employees and several part-time.

Lee M. Tobin Page Two

Human Resources

Played a key development role as a formal and informal mentor, guiding employees in their career paths within the company.

Each mentee shared the legacy of mentoring and assisting others in developing and reaching new career development skills resulting in a more agile, productive, and motivated work force.

Recruited, hired, and trained/on boarded more than 100 people.

Professional Experience

Congregation Rodeph Sholom, Tampa, Fl. 4/2017-8/2017

Interim Executive Director

While synagogue did national search for a Executive with Synagogue experience, I was asked

To serve as interim working with congregants, vendors, accounting, collections as well as marketing to

Acquire additional members.

The Bottle Crew, Tampa, FL (HQ Detroit, MI) 2/2016 - 9/2016

Executive Vice President/Florida

Distributor of rigid packaging, bottles, closures, and sprayers.

Scope of duties: Sales, Operations, Customer, Purchasing and Human Resources, Marketing

All American Containers Ú Tampa, FL & Belle Vernon, PA 1994 - 2015

President/General Manager

Scope of duties: Full P&L responsibility across the functions of sales, operations, customer service, collections, HR, inventory, and purchasing while consistently enhancing vendor relations for this privately-held package distribution company.

Prior Professional Experience

American International Containers Tampa, FL Managing Partner

University of Florida Gainesville, FL Assistant Sports Information Director


University of Florida, Gainesville, FL

B.S., Journalism: Major - Public Relations; Minor - Math & Physical Education


Elected by the membership to serve as President of the National Association of Container Distributors, consisting of 36 key members with more than $700 million in total distribution sales.

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