Edith Joyce Wadley
**** ***** ******, *** * • Chattanooga, Tennessee • (423) 364 – 3475
ac8xbc@r.postjobfree.com
Objective
My name is Edith J. Wadley and I am an experienced and skilled worker. I have been in the workforce for over 30+ years with a diverse background of work knowledge in various fields. I am team oriented and dedicated to ensuring company success in any professional role I occupy.
Experience
From Recent to Most Applicable for Skill Presentation
Convergys Corporation, February 2017 – October 2018 and September 2008 – June 2011
Customer Service Representative, Level 2
Retail Associate of AT & T products
Retail Associate of Direct TV Products
Understanding of company policies and protocols
Maintaining customer approval during the duration of calls
Reviewing and processing complaints and inquiries regarding accounts and services
Homeserve PLC, June 2012 – August 2012
Customer Service Representative
Responsible for understanding wastewater handling and septic piping
Relaying information about the benefits of Homeserve insurance plans
Scheduling repairs and maintenance for customers
Integrity Staffing Solutions for Amazon.com, Inc. – Warehouse, November 2011- January 2013
Receiver and Stower
Accountable for inventorying and inspecting products for damage
Correct storage of products with respect to matching item with its barcode
Knowledgeable of warehouse safety and regulations
United States Postal Service, June 1990 – August 1992
Data Entry Clerk and Mail Sorter
Responsible for maintain accuracy with mail and sensitive packages
Upholding duty to correctly classify types of mail and their designated places
Maintaining a steady typing speed to ensure quicker data entry
Pacific Bell Telephone Company, May 1986 – September 1988
Garden Grove, California
Coin Service Operator and Referral Service Operator
Payphone retriever for deposited coins
Knowledgeable in zip code information of the greater California area
Responsible for acquiring and giving accurate number to the customer
Hamilton County Nursing Home, February 1983 – May 1986
Nursing Assistant, Certified Nursing Assistant, and Specialized Nursing Assistant
Understanding of medical safety for patients including first aid and vital signs
Comprehensive understanding of medical terminology
Decubitus Skills and First Aid Certified, 1983 - 1986
Education
University of Tennessee at Chattanooga, 2005
Riverside High School, 1971
High School Diploma