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Personal Assistant Customer Service

Location:
Round Rock, Texas, United States
Posted:
March 27, 2019

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Resume:

Christina R. Ross

662-***-**** ac8xb6@r.postjobfree.com

EDUCATION:

April 2005 TEFL Certificate: Phuket, Thailand

(120 hours) Taught 10 one hour sessions, completed language awareness examination with a score of 97%.

1992-1998 The University of Memphis: Memphis, TN

Bachelor of Arts: Psychology & Anthropology

EXPERIENCE:

1/18-Current Personal Grocery Shopper

Instacart, Austin TX

Shop and delivery of groceries to customers.

11/16-12/18 Temp Support

Accountemps, Austin TX

Organizing, Filing, Data entry, etc.

4-11 2016 Transportation and Materials Clerk

Austin Materials, Austin TX

Processed incoming invoices from various clients, making sure that not only did we receive the correct parts, but also making sure that we were being charged the correct amount.

Corrected invoices that were not billed correctly.

Customer calls to vendors to ensure quality and service.

2015-2016 Temporary Employee

Work Call Center lines at Baylor Scott and White

Took over 100 calls per day, while making sure that the needs of the patients were being met.

2010-2013 Online ESL Teaching

Carrot English, South Korea

Taught from home with VOIP telephone system on the internet. Had several students ranging from 8 to 65 in a one on one class.

2008-Jan 2010 AAFES Employee

Tinker Base Exchange, Oklahoma City, OK

Work in Customer Service

Worked as Receptionist

2006-2008 ESL Professor

Suwon University, Hwasong, South Korea

Teach, Lecture, Test and Grade all students

Teach conversational and cross-cultural English

Support students to take an active roll in English

2004-2005 ESL Conversation Teacher

Anyang Foreign Language H.S.: Anyang, South Korea

Teach first year students (ages 14-16)

Teach conversational English

Encourage students to practice speaking on their own

2003-2004 Business Class Teacher Yuhan-Kimberly, Anyang, South Korea

Teach adults professional Business Conversation

Teach idioms and slang used in business

ESL Teacher

05sea.com Language School, Pyungcheon, South Korea

Teach children from the ages of 8 to 16

Teach Science and Language Arts

Teach conversational English

2001-2003 ESL Teacher

Wonderland Private Institute: Sanbon, South Korea

Teach children from the ages of 3 to 16

Teach basic comprehension

Teach conversational English

1999-2001 Personal Assistant Rina Delaplane Realty: Atlanta, GA

Provided all scheduling of all travel arrangements

Assisted with preparation and care of international guests

Assisted with social calendar and phone calls

Assisted with all schedules and public relations

1994-1998 Martial Arts Teacher

Taekwondo: Memphis, TN

Organized children and adults into classes

Supervised and motivated employees and students

Controlled sparing sessions

Organized children and adults into working groups

1992-1995 Temporary Assignments

Staffing Solutions: Memphis, TN

Assisted administrators throughout their work

Organized filing systems

Microsoft Office software

Managed phone calls and scheduling

SPECIAL SKILLS:

Skilled user of Microsoft Office software

Skilled user of the Internet and Outlook Express

Works well in a fast paced environment

Works well under pressure and able to multitask

Skilled user of Access

Semi-Fluent in American Sign Language

COMMUNITY INVOLVEMENT:

Summer 1999 Volunteer Work

American Red Cross: New Orleans, LA

Organized office of the most efficient use of space

Motivated employees

Organized filing systems

Computed weekly help orders and processed paperwork

INTERESTS: Include travel, backpacking, SCUBA diving, camping, learning other languages, auto mechanics, reading, art



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