Tristen M. Isaacs

*** ********* **., **. *********, FL 32092 ac8x5y@r.postjobfree.com / 646-***-****

Qualifications Summary

Highly accomplished sales and safety manager with over ten years of experience supervising retail stores and performing the duties of customer liaison. Also performing function of inventory, supply chain management, and some financial budgeting. Dynamic leader in the United States Army leading and developing soldiers during assigned missions in conjunction with HAZMAT training and safety procedures following OSHA regulations.

Key Competencies

Project Management

Microsoft Office Suite

Retail Sales Management

Marketing

Recordkeeping

Leadership

Occupational Safety Hazards

HAZMAT Certified

OSHA 30 Certified

Joint Hazard Classification System (JHCS)

Strategic Planning

Training & Development

Customer Service

Financial Management

USDOT

Professional Experience

United States Army (S Korea and various US Military Installations) 2015-2018

CBRN (Chemical Biological Radiological Nuclear) Specialist

CBRN (Chemical Biological Radiological Nuclear) Specialist with several years of experience specific to CBRN reconnaissance systems, Hazardous detection/warning systems, Biological agent detection systems (BIDS), Transload packaging/documentation, inventory control, maintaining safety measures, and protocol procedures. Possessing leadership qualities, training and developing soldiers, unit building, attention to detail, supply budgeting, and the ability to adapt in changing environments.

Received numerous Army Achievement Medals: Army Combative Tournament, training and developing soldiers.

Received Army Coins for Achievements of Excellence: ROK Army Special Joint Operations Effort (South Korea 2015), Elite CBRN Specialized Forces (South Korea 2016).

Acted as Supply Sergeant: (Key control, inventory control, and budget maintenance).

Served in multiple leadership positions: (CBRN NCO, Transload Team Leader, and Hazardous Assessment Team Leader).

Promoted to the Unit’s Lead Safety Subject Matter Expert.

Utilized the proper disposal protocols related to contaminants found: OSHA and unit standard compliance.

Created a training curriculum to train military and civilian personnel, first responders on CBRN response operations, classroom and field operations: Brigade, Battalion, and Unit levels.

Developed and documented safety procedures and protocols related to CBRN operation and overall safety.

Led and directed multiple operational teams during hazardous operations.

Provided training advice and supervision regarding the proper use and maintenance procedures for CBRN equipment and operations to upper levels of command.

Cross trained with other professionals: Dental assistants, Supply Chain, Inventory Control, Animal Tech, and Dog Handlers.

Operated and maintained CBRN detection and decontamination equipment.

Sanitized and prevented further contaminations from spreading.

Documented and kept meticulous and accurate records of all issues related to contaminations.

AT&T Wireless Telecommunications - St. Augustine, FL 2014-2015

Sales Representative

Supported the functioning of an AT&T wireless retail store by providing excellent customer service, resolving customer inquiries, educating customers on products and AT&T policies.

Achieved Top Sales Representative multiple times based on sales numbers and customer service.

Assisted in processing transactions and billing inquiries.

Resolving customer inquiries and complaints.

Explaining customer plans, services, devices, upgrades, and policies.

Facilitated smooth operation of the store: Handling business accounts, opening and closing procedures, and inventory maintenance.

Guess Incorporations – St. Augustine, FL 2011-2014

Assistant Manager

Managed the functioning of a Guess Clothing Store by supervising the store clerks, inventory, financial accounting of daily store sales, employee training, staging and store presentation.

Promoted to manager from sales associate.

Auditing Merchandise in the prevention of theft.

Providing style and fashion choices to customers.

Develop and foster relationships with customers.

Resolving customer issues.

Supported the management of multiple locations.

Supported marketing efforts by training existing employees to increase sales.

Liaison between the retail store and corporate.

Reebok Company – St. Augustine, FL 2010-2011

Sales Associate

Supported the functioning of a Reebok Company retail store by providing excellent customer service, resolving customer inquiries, educating customers on products and Reebok Company policies.

Achieved Top Sales Person of the Month multiple times.

Provided assistance in the opening and closing of the store.

Resolving customer inquiries and complaints.

Assisted in processing transaction.

Bartram Trail Veterinary Hospital – St. Augustine, FL 2006-2007

Volunteer

Fed Dogs and cats.

Sanitized kennels, toys, and bowls.

Walked and exercised dogs.

Groomed and bathed dogs and cats.

Education/Volunteer

Education

High School Diploma (GPA 3.7) – Allen D. Nease High School – Ponte Vedra, Fl

HAZMAT Certification – United States Army CBRN School – Fort Leonard Wood, MO

OSHA 30 General Industry Certification – OSHA Education Center and the American Safety Council Inc.

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