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Data Customer Service

Location:
New York City, New York, United States
Posted:
March 29, 2019

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Resume:

RAN YU, MSIS

* **** ******, *** ****, NY ***** 917-***-**** ac8x1j@r.postjobfree.com

RAN YU, MSIS 917-***-**** ac8x1j@r.postjobfree.com

BUSINESS INTELLIGENCE • DATA SCIENCE • BUSINESS ANALYTICS Data Visualization Financial Analytics

PROFESSIONAL PROFILE

Highly analytical and process-oriented data analysis professional with a proven ability to develop and implement data collection systems and strategies in order to advance data quality and statistical efficiencies. Possesses an in-depth understanding of database types and research methodologies. Proficient at furnishing insights, business intelligence, and analytical reports used to advance opportunity identification, process reengineering, and corporate growth. SELECTED VALUE HIGHLIGHTS

Competent at providing data analytics reporting that supports decisions for high-priority, enterprise initiatives involving IT/product development, customer service improvements, organizational realignment and process reengineering.

Specializes in data mining, data modeling, statistical analysis, business intelligence gathering, trending and benchmarking.

Proven technical skills in various coding languages such as HTML, PYTHON, SQL, PHP, etc. AREAS OF EXPERTISE

o Research Data Management

o Linear Algorithms

o Data Warehousing

o Database Design

o Business Intelligence (BI)

o Data Mining & Visualization

o Financial Statements

o Project Management

PROFESSIONAL EXPERIENCE

MASSWELL DEVELOPMENT GROUP, New York, NY Data Analyst May 2018 to Present Key Job Duties & Accomplishments:

Leverages data analytics in support of providing best practice design guidance.

Utilizes web analytic tools to evaluate customer interactions with the organization. o Develops strategies for improvement in addition to monitoring after initial project roll-out.

Runs linear algorithms measuring organizational data to analyze changes in order to help make future predictions.

Utilizes Excel for data cleansing and the generation of data-driven reports for senior management.

Aggregates foreign trade data, including various commodity orders, order status, and sales data. o Imports data into a SQL server database through an ETL tool.

Calculates daily data indicators, including customer unit price, total order, sales of various commodities, etc.

Conducts and produces daily reports and associated activities in support of providing data insight for the operations team.

TECHNICAL COMPETENCIES

o Microsoft Excel / Power BI o Microsoft SQL Server o R Programming o ETL Tools o MS Office and Visio o Python o UML o Rapid Miner Studio EDUCATION

PACE UNIVERSITY, New York, NY

Master of Science in Information Systems

Class of 2018

RELEVANT COURSE MODULES

o Database Design and

Development of Web

o Object Oriented Concept

and Development

o Information Systems

Principles

o Information Systems Design

and Development

o Database Programming o Database Management

Systems

o Overview of

Information Security

o Data Warehousing, Mining

and Visualization

CHINA INSTITUTE OF INDUSTRIAL RELATIONS, Beijing, China

Bachelor of Arts in Media and Literature

Class of 2015

ADDITIONAL CREDENTIALS

Résumé – Page 2

FIRSTNAME LASTNAME ac8x1j@r.postjobfree.com LANGUAGE PROFICIENCY: English Mandarin Chinese



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