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Administrative Assistant Customer Service

Location:
Brampton, Ontario, Canada
Posted:
March 29, 2019

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Resume:

JAIPREET KOUR

** ********* ***** 647-***-****

BRAMPTON- ONTARIO, L6R 0R8 ac8x1e@r.postjobfree.com

OBJECTIVE

A dynamic and energetic personality, highly ambitious, self-motivated with a strong urge to learn and excel. Seeking an Administrative Assistant position with your organization, where I can utilize my skills and abilities and contribute best to the company.

SUMMARY OF QUALIFICATIONS

· Professional, friendly and customer-focused

· Good written/verbal communication skills

· Strong administrative, organizational and problem solving skills

· Excellent Interpersonal skills and ability to quickly built rapport with colleagues

· Demonstrated experience of working in a team environment

· Ability to adapt and learn in a changing work environment

· Effective stress and time management skills

· Good working knowledge of MS Word, Excel, PowerPoint, Outlook and e-mail RELEVANT SKILLS AND ABILITIES

ADMINISTRATIVE SKILLS

· Handled and processed confidential patient information

· Maintained adequate stock of supplies and prepared weekly supply orders

· Ensured efficient and accurate data entry into the Laboratory Information System database, paying close attention to detail

· Maintained record of all students progress through spread sheets

· Coached and trained student interns to handle diverse responsibilities in the science lab

· Compiled and successfully executed lesson plans with the help of various resources CUSTOMER SERVICE SKILLS

· Served 20-30 customers every shift, accepted cash, credit and debit payments

· Operated high volume phone system including act as a point of contact for patients, and scheduled appointment

· Provided customer assistance by responding to public and/or internal inquiries and ensured that their problems are solved quickly and effectively

· Maintained friendly and professional customer interactions which resulted in repeat business Page 2

COMMUNICATION SKILLS

· Organized seminars, communicated with parents regarding children’s health, growth and development, and safety and well being

· Collaborated with staff members to create a safe, educational and fun learning environment for the children

· Cultivated lasting relationship with parents in order to maintain open line of communication for the benefit of students

· Handled responsibilities for the promotion of Wendy’s products and services EXPERIENCE

CREW MEMBER 2018-2019

Wendy’s Restaurant - Mississauga, Canada

LABORATORY ASSISTANT 2015-2018

Delta Clinical Laboratory- Srinagar, India

SCIENCE TEACHER/LABORATORY COORDINATOR 2012-2013

FIITJEE Educational Institute- Delhi, India

EDUCATION

MASTERS OF SCIENCE MAY 2015

Guru Nanak Dev University- Amritsar, India

· Major: Microbiology

BACHELOR OF SCIENCE JUNE 2012

H.N.B Garhwal University- Uttarakhand, India

· Major: Medical Microbiology

CERTIFICATES

· Canadian Workplace Essentials (OTEC, March 2019)

· Motive Power Connections (ACCESS Employment, March 2019)



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