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Administrative Assistant Medical

Houston, TX
March 29, 2019

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Andrea Seymour

**** ****** **. *** ***

Houston Texas, 77035

Ph. # 713-***-****

Objective: Seeking a challenging position that will allow me to utilize my Customer Satisfaction skills and experience in planning and organizing with opportunities for personal contribution and professional growth.

Education: Texas School Of Business: Medical Assistant 1997

Health and Safety Institution: Certified Nursing Assistant 1996

Experience: MD Anderson Cancer Center 2012 - Present

Patient Service Coordinator

●Duties: Scheduling first visit appointments and registering new patients.

●Collaborate and coordinate patient test(s) and/or procedure(s) with appropriate departments as well as health care providers

●Reconcile patient charges and financial counseling

●Protects patient confidentiality and ensures accurate patient records

●Interacts with fellow team members to ensure smooth transition of shift changes

●Additional current position experience upon request

St. Luke's Episcopal Hospital 2001 - 2012

Patient Access Service / Administrative Assistant

●Duties: Collects co- payment

●Verifies data during new patient registration to ensure compliance with required forms and consents.

●Insurance verification.

● Assists faculty with calendar management, providing insight into date and time conflicts, confirm completion of requests, reminds faculty appropriately.

● Assist with scheduling, reimbursements and other research related activities, as needed.

●Assist in travel arrangements responds to voicemail and online messages within one business day and answer phone calls in a timely manner.

Skills: 10 years of excellent customer service in healthcare, insurance or related fields.

EPIC Trained (Scheduling)

Proficient in Microsoft Office Products: Word, Excel and PowerPoint

Medical Terminology, Medical Office Procedures


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