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Manager System Administrator

Peachtree City, GA
March 26, 2019

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Tim Ryan

Peachtree City, Georgia 678-***-****

Qualifications for Systems Administrator/Engineer/Project Manager/Technical Liason

Virtualization of all New in scope (application, web, db, file server, related servicing hosts - plan, build, run) - Development, Production, Preproduction, Disaster Recovery

Architect, plan, implement solutions for all Legacy and New systems virtualization

Plan and project future downsizing (smaller foot print) for new and existing environments

Maintain strict uptime requirements during transitions

Subject matter expert to respective teams (Application, Project Management, Business Management, Operations)

Architect, troubleshoot, implement data capacity, network, security, operating system solutions

Creative, solution driven professional with 18+ years of success in internet and external customer facing service delivery, operations, highly diverse and technical environments

Process and goal oriented problem solver with Customer focus

Additional Competencies:

Process Improvement

Project Management

System Administrator (Multi-tiered)

Client Relations

VMware and Virtualbox

Apache and IWS

Host Java Components


RHEL Solaris HP-UX IBM-AIX (server)

Oracle and MySQL (operational)

Secure FTP

High Availability

MS Windows Server and Client

Cisco Platform Hardware

Remote Console


Ubuntu (client)

Enterprise Content Mgt & SaaS

Career Track

Bellsouth / At&T

Senior Unix-Linux Manager Aug 2002-Sep 2014

Manage the delivery of high availability for large multi-faceted server environment inclusive of Application, Web Hosting(IIS), FileServ/sFTP, Mail(Exchange), and database (MSSQL and Oracle) New and or Legacy systems in standalone or container/zoned environments. Server inventory exceeded several thousand. Responsibilities covered planning, purchasing, building, and operational management

Consolidated all in scope midrange Legacy servers for transition to virtual environment

Consistently maintained 99.999% Mean time to resolve all issues contributing to High Availability and reduced downtime

Established procedures for proper server metrics reporting of O/S, driver, application, and security related update currency of all systems to align with Cyber classification and monitor compliance

Responsible for UNIX O/S responses for BellSouth Internal Audits along with managing the implementation of corrective actions per related tickets

Improved operational efficiency and adherence to audit compliance by developing separate UNIX login account administration teams detaching operational and developmental tasks

Project lead efforts to better manage massive and diverse inventory of hosts, quarterly system patches, mass software updates, and systematic corrections to enterprise servers to avoid repeat outages


Tim Ryan

Page Two 678-***-****

Managed Performance and Capacity metrics and alarms incorporating procedures to mechanize assurance of proper reporting for all supported servers….scope comprised approx. 40+% of entire Enterprise Inter and Intra facing server inventory

Trained, supported, and managed all outsourcing transition activities in support of At&t International offshore initiative covering Asia, Europe, and Central America

Technical Infrastructure Delivery Administrator and Manager Sep 1999-Aug 2002

Provided best in class operational expertise in 24/7 high visibility server environment supporting entire server purpose lifecycle. Prioritized, budgeted, and managed from inception to resolution all project or technical issues. Managed large Windows Application, Exchange, Server environment for .Net Internet Delivery Services Group, a component of BellSouth

Facilitated the migration of the BellSouth affiliates (BSLD, BAPCO, BASC, BBS, BEST and all other “Windows” hosted) environments to Unix

SME for datacenter consolidations for all affiliate server transitions

Singly managed all functions of and later developed, interviewed, hired, and lead 5 head count Windows System admin team for BellSouth .Net datacenter Windows Server environment

SME in developing and maintaining entire core of disaster recovery inventory ensuring current detailed schematics for high pace recovery at offsite safe site

Responsible for identifying and achieving ISO 9000 Certification business goals


Network administrator and system administrator Jun 1995 – Sep 1999

Call Center network, server, workstation, telephony system administrator

Transitioned 1000+ seat call center from Dunwoody to modernized Alpharetta location doubling capacity

Drove strict compliance to timeline of completion to 1 week with 100% success

Technical expert for all IBM servers, complementing workstations, network infrastructure, and all telephony (VAX)

Developed and implemented new workstation package to new 2000+ inventory (OS, supporting applications, net config, naming conventions and Domain statistics) in support of entire Sales force, management, and Executive teams


Bachelor of Science in Business Administration, Georgia Southern University (CIS)

ITIL IT Service Management Essentials, EDS University

Georgia Army National Guard (Field Artillery Digital Systems Repair) 1991-2001

School of Electronics and Computer Engineering, FT. Sill, OK

Diploma in Preliminary Electronics and Computer Engineering

LinkedIn (WIP)

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