CAREER OVERVIEW

CORE STRENGTHS

ACCOMPLISHMENTS

WORK EXPERIENCE

EDUCATIONAL BACKGROUND

GILBERTO PADUA JR

ac8whm@r.postjobfree.com

More than 7 years working for customer service establishments . A verifiable track record of success backed by impeccable references. A team player and hard worker. Active listening skills

Sharp problem solver

Courteous demeanor

Strong organizational skills

Top sales performer

Energetic work attitude

Large cash/check deposits expert

Markdown/promotional

procedures

Store maintenance ability

Customer service expert

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed. Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Packed containers and re-pack damaged containers. Recorded numbers of units handled and moved, using daily production sheets or work tickets. Used propane forklift to load trailer at warehouse. Prepared pallets by following prescribed stacking arrangement and properly tagging pallets. 01/2015 to 07/2016 Outbound sales calls

YTC - Ft Lauderdale, FL

Processed payments over the phone. Trained 10 new employees quarterly. Earned “Top Seller” for two consecutive quarters in 2016. Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Cross-trained and provided back-up for other customer service representatives when needed.

01/2012 to 04/2013 Truck Mechanic

Ryder - Hollywood, FL

Fueld all trucks. Did daily checks on all trucks by checking tire pressures nd all fluids. Detail cleaned all trucks inside and out. Did basic tire maitenance being tire rotation tire installations or tire repairs

09/2010 to 01/2015 Pool maitanence technician

Pool Xperts - Hollywood, FL

Stooped, climbed ladders and lifted heavy loads during set-up for events. Pool cleaning. Acid washing and bond coating. Minor plumbing repairs. Pool repairs and filter installtion.

12/2009 to 09/2010 recieving associate

Rec Warehouse - Ft Lauderdale, fl

Fork lift operator. Incharge of Inventory management. Made sure all bill of lading was accurate and correctly filed. Built all Patio furniture displays. Made sure warehouse was cleaned daily at end of shift. Also unloaded and loaded the trucks

HS Diploma: general

Taunton High school - Taunton MA, USA.