Strategic Business and Technology Executive
18+ years’ experience in leading business growth and transformation, successfully fostering a culture of continuous innovation, collaboration, leadership and accountability while meeting the risk, compliance and security standards.
Built and delivered several distributed transactional technology platforms that are highly scalable, low latency with SaaS / Cloud / Service oriented / Microservices / SPA, Restful and event-based architectures.
10+ years’ experience leading and managing high performance teams in a dynamic, intense environment, scaled teams from 5 to 100+, located onshore and offshore across multiple sites while effectively attracting and retaining high quality talent.
VICE PRESIDENT – ENGINEERING 02/2013 to Current
Wells Fargo - Consumer Lending, Credit Card, Payments and Innovation San Francisco
Universal Credit and Fulfillment Apps eLending Platform
A highly resilient 24/7 distributed omni channel, multi-tenant SAAS platform processing 100M transactions per day for 8M loans per year supporting Credit and Debit Cards / Personal Loans / Auto Loans / Home Equity Lines of Business.
Leading a cross-functional team of 80+ overseeing engineering, product management, architecture, design, development, quality assurance, release management and production management.
Increased market share and delivered business growth with the re-platforming of $25B Credit Card business on the cloud to deliver 500% growth and meeting SLA's / OLA's of 99.999%,
Currently leading the end to end technical delivery of a new retailer product across 30-40 different teams across the bank to launch a new credit card with one of the top ecommerce retailers.
Delivered ~$50M cost savings for the business over the years across multiple cost reduction initiatives with platforms consolidation, process redesign and an ultra-focused approach.
Launched several new products including new Propel Card, new co-brand cards, capture eSignatures and driving product economics with new pricing and risk modelling strategies.
Automated, modernized, optimized document workflow to upload stipulations from days to minutes with eUpload capability (12MM uploads/year) with virus scanning, conversion/merging of docs/images.
Savings of ~$25MM/year with eDelivery of disclosures for new Deposit and Credit Card Account Opens and Personalized "Welcome Email" capability with 'Steps to Better Banking' initiative.
Delivering on a 10MM+ project portfolio with effective project prioritization, budgeting and financial forecasting implementing "Agile at scale" in highly dynamic and intense regulatory environment.
Crafted, Implemented and executed on a SAAS platform vision, technology strategy and roadmaps.
Architected leveraging a Mesh UI and Service Apps (MASA) Architecture across multiple channels with SOA / Restful microservices API, incorporating continuous integration and global agile development.
Architected a highly flexible API driven Data Platform with 300 integrations, security controls, logging, business intelligence (BI), reporting and analytics, monitoring and alerting
Hardened the platform to setup network perimeter, reverse proxy to secure the customer facing sites meeting information security standards, monitoring/alerting for intrusion detection, access management.
Implemented controlled access across the SDLC process, patching and vulnerabilities management, 3rd party library and vendor apps security standardization.
Set up a Agile Target Operating Model (TOM) with product driven / domain-based capabilities.
Reduced our base operating expenses by 4MM+, implementing automation, while doubling our global onshore and offshore team from 50 to 80+ located across US, India and Philippines in 1 year.
Established a DevOps strategy with 24x7 operations and continuous delivery with a SOX complaint "One touch Build and Deploy" tests leveraging Jira, Confluence, Jenkins, Fortify.
Increased delivery of simultaneous projects by 400% and Reduced software defect rates by over 75% with a focus on TDD / quality, dedicated QA, testing automation, performance and daily smoke testing.
Developed Communities of practices to share, discuss and disseminate knowledge about current architecture and emerging technologies in UI, services and data layers.
DIRECTOR - ENGINEERING 02/2010 to 02/2013
Wells Fargo - Consumer Lending Retail Technology San Francisco, CA
Delivered savings of $5MM/year with Direct Auto underwriting re-platform supporting a $2.4B application portfolio leveraging Java JDK J2EE .NET C# Node.js Big Data IOT Open Source stack.
Consolidated and doubled the team from 15 to 35 taking over the fulfillment/underwriting applications.
Built out the Home Equity Leads Mgmt. platform on Salesforce.com.
Played chief architect role and developed platform architecture, data model and core frameworks for the new SaaS platform setting the stage and drove next generation technology and SaaS initiatives.
Provide hands-on project management and served as a key member of the technology strategy team specializing in framework architecture.
TECHNOLOGY MANAGER 02/2008 to 02/2010
Wells Fargo San Francisco, CA
Salvaged a 2MM project, delivering a brand-new underwriting platform with 200 screens.
Managed team of 15 to enhance Credit and Decision platform and reduced production issues down by 60% and setup 24/7 proactive system monitoring / alerting and analytics which resulted in 70% decrease of downtime.
SENIOR LEAD APPLICATION DEVELOPER 02/2002 to 02/2008
Wells Fargo San Francisco, CA
Architected and developed the front end and middleware enterprise applications in Java / JDK / J2EE /.NET / C# stack for the contact center / retail bankers.
Led a team of 5 developers to scale build credit applications workflow
Involved in defining practices, build / release procedures to develop an SDLC for Consumer Lending.
SENIOR DEVELOPER 08/1998 to 01/2002
KANISA / MORGAN STANLEY DEAN WITTER / ZEFER San Francisco, CA
Implemented cognitive search within tagged documents for Microsoft with millions of concurrent hits.
Build Online brokerage platform.
Involved in architecting a B2B aerospace portal designed to be an independent vertical-trading hub.
UNIVERSITY OF ILLINOIS-URBANA CHAMPAIGN 2017- 2018
Master's in Business Administration (MBA) - Specializing in Global Strategy, Innovation and Entrepreneurship.
WHARTON, UNIVERSITY OF PENNSYLVANIA 2017
Executive Development Program - Business acumen in core areas such as finance, marketing, management, and strategy, leadership and teamwork.
STANFORD GRADUATE SCHOOL OF MANAGEMENT 2016 – 2017
Certificate in Innovation and Entrepreneurship - Essential product management skills and effective strategies for working in and managing innovative organizations
STANFORD UNIVERSITY 2014 - 2015
Certificate in Advanced Project Management - Execute business strategies effectively and proven techniques for managing projects, portfolios.
UNIVERSITY OF MUMBAI, INDIA 1994 - 1998
Bachelor of Engineering: Electronics
Published several articles on Linkedin Pulse
Deploying a Secure Cloud Native Microservices Platform
5 steps to delivering exceptional customer experiences
How to Implement a Blockchain based Solution with “An ABCD Approach”
Connecting the dots at Uber with High level Architecture
Strategic Innovation and Building a Financial Intelligence Platform
Demystifying the Cloud – Big Data
Demystifying the Cloud –Computing Platform
Several more at https://www.linkedin.com/in/pratikjain1/detail/recent-activity/posts/
Axonics – A blockchain based platform to transfer files securely between individuals (React, Nodejs, Ethereum, web3, Docker, Microservices, Auth0, Apigee, AWS, MongoDb)