Tim E. Laubach, MBA
Plantation, Florida *****
Vice President of Technology
20+ years of success in utilizing technology to maximize business performance
Continuous accomplishments in leading organizations to use innovative technologies to achieve the alignment of IT resources with business objectives. Excel at working with C-level executives to understand the business and provide advice and consulting on growth and productivity strategies. Assessed the technology of acquisitions to determine costs, risks, and issues and ensure smooth integrations. Build long-term relationships with stakeholders, strategic partners, and customers, creating a positive environment that encourages collaboration.
Highlights of Expertise
Enterprise Architecture & Software Development
Technology Roadmaps & Strategic Plans
Infrastructure Assessment & Upgrade
ERP Integration & Support
Business Process Improvement
Business-driven Technology Organizations
Agile & Waterfall Methodologies, TOGAF
Stakeholder Relationship Building
Staff Development & Team Focus
Senior Leader Advisor & Consultant
SOP & SLA Management
Castle Group, Plantation, Florida
Strategic and tactical leader directing technology support for the company’s 1,400 employees and multi-state geographic expansion.
DIRECTOR of INFORMATION TECHNOLOGY (11/2017 to 11/2018)
Project manage implementations of third-party software, network upgrades, and hardware installations. Ensure that Service Level Agreements (SLA’s) are met, and perform infrastructure and application assessments as well as personnel assignment evaluations.
Saved $50K in costs by upgrading the annual Microsoft Enterprise Agreement E3 license to E1.
Eliminated colocation data center expense of $98K and implemented iLand IaaS as business continuity and disaster recovery solution.
Created a three-year technology roadmap and five-year IT budget after assessing company strategic goals and the alignment of IT resources necessary to achieve those objectives.
Manage vendors delivering hardware, solutions, and network provision throughout Florida. Vendors include CDW, Microsoft, Windstream, Frontier, Comcast, SonicWALL, Veeam, and VMWare for four hosts, and 80 virtual servers, ZenDesk, Sophos, Mimecast, Okta, Nutanix, Dell and Cisco.
Meet SLA’s and ensure that the company is receiving the best possible service.
Support senior leadership with monthly project status updates, quarterly accomplishments, and Help Desk statistics.
Project manage major implementations such as Amazon Web Services (AWS) Glacier, business intelligence software, SharePoint Online, and a corporate network upgrade.
Signature Consultants, Fort Lauderdale, Florida
Served as a technology consultant for C-level executives and respective teams for the 14th largest IT staffing firm in the country.
APPLICATION DEVELOPMENT MANAGER (7/2016 to 11/2017)
Provided project management, business analysis, and quality assurance services.
Enabled senior leadership to make informed decisions by providing Key Performance Indicators (KPI’s) through the implementation of Tableau business intelligence software.
Project managed the first implementation of Azure IaaS (Infrastructure as a Service).
Key member of the leadership team in the establishment of the Project Management Office, business intelligence and technology governance committees.
Accountable for the performance of application engineers and business intelligence technologies supporting 3K associates in 40 states.
FirstService Residential, Dania, Florida (5/2011 to 11/2015)
Directed all aspects of IT for the leading residential property management company in North America and Canada.
VICE PRESIDENT, IT SERVICES (1/2013 to 11/2015)
DIRECTOR, ENTERPRISE ARCHITECTURE (5/2011 to 12/2012)
Held responsibility for strategic and operational management of IT development, support, architecture, hardware, networks, telephony, and ERP technologies with a $10M P&L annual operating and capital budget, and oversight of 40 associates.
Supported 7k technology users by creating a 24x7 national Help Desk with a 4k monthly call/ticket volume. Ensured high levels of service by implementing ManageEngine for ITIL, SLA processes, and SOP’s.
Led the migration of custom CRM software from legacy Microsoft technology to a .NET framework.
Recruited and hired a high-performing software development team consisting of software engineers, Quality Assurance staff, and database administrators.
Realized an annual savings of $1.5M by consolidating telecom vendors from six to two.
Provided technology leadership to two data centers, and two call centers, located in Dania Beach and Las Vegas, using Cisco Call Center.
Saved the company $170k annually by eliminating the Miami data center and increasing the capacity of the Las Vegas data center to replace the functions of the Miami location
Technology Consultant (9/2010 to 5/2011) United Data Technologies, Miami, Florida
Agile Project Manager (12/2009 to 5/2010) Restaurant Services, Inc., Miami, Florida
Application Development Manager & Architect (10/2001 to 3/2009) JM Family Enterprises, Miami, Florida
Education & Credentials
Nova Southeastern University, Ft. Lauderdale, Florida
MASTER of BUSINESS ADMINISTRATION
Florida International University, Miami, Florida
BACHELOR of BUSINESS ADMINISTRATION, CONCENTRATION in MANAGEMENT INFORMATION SYSTEMS
Affiliations: Software Engineering Institute (SEI); Project Management Institute (PMI)