Creedmoor, NC *****
***********@*****.***
OBJECTIVE
Resourceful Administrative Assistant professional with a solid and continuous work history seeking an opportunity to become more involved with continuing medical education for physicians as well as in the QI and possible resolutions while employing professionalism and superior communication skills to meet client and organization needs. Self-motivated and skilled at multi-tasking and maintaining strong attention to detail.
SKILLS & ABILITIES
Dynamic and results-driven Administrative Professional with extensive experience in organizational leadership, project management, and personnel supervision. Exceptional analytical, planning, scheduling, problem solving, and decision-making skills coupled with equally strong capabilities as a team leader and office administrator.
Skills include the following: Bill processing, billing report management, registration processing, duke @ work, procurement, database maintenance, detail oriented, organized, and dedicated.
EXPERIENCE
Duke Fertility Clinic
Division Administrator
2018-Present
PRISCILLA R. DAVIS
•Work closely with the Division Chief while maintaining her calendars, travel plans, and communication with key executives for research collaborators
•Schedule meetings for the Division Chief
•Attend faculty meetings and write minutes
•Plan events, travel, and other Division meetings
•Maintain the research intake and output data for the Division Chief’s research
•Coordinate, plan, and execute onboarding new fellows
Duke North Carolina Orthopedic Clinic, Durham N.C
Administrative Assistant/ Legal Coordinator 2003-2018
Worked closely with orthopedic physicians. Responsible for coordinating their Outlook/Google calendars, scheduling their surgeries, and completing disability paperwork. Served as the main contact person for all surgical patients, scheduled clinic appointments, and maintained opening and closing of their clinic/surgery days. Planned meetings and prepared conference rooms. Wrote reports and correspondence from dictation and handwritten notes. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence.
•Coordinated and multi-tasked duties for five attorneys, including schedules, records, filings and management of lawsuits.
•Conducting internal audits and maintaining files for necessary documentation in compliance purposes
•Researching, gathering and analyzing legal documents from local, state and federal government for preparation of written reports and memorandum
•Helped in preparation of budgets for clients based on litigation docket
Duke Hospital Ambulatory Surgery Center, Durham N.C
Administrative Assistant
2000-2003
•Managed workflow by assigning tasks to other administrative employees daily, ensuring that deadlines were met and work was completed correctly
•Assisted in training staff members and new hires
•Implemented and monitored programs as directed by management and followed the programs to completion
•Generated memos, emails and reports when appropriate
DUKE HOSPITAL, DURHAM N.C
Nursing Assistant II/ Urodynamic Lab
1992-2000
•Took and recorded patients’ vital signs
•Inserted and emptied catheter bags
•Prepared nutritious meals and assisted residents in feeding
•Changed beds and performed light housekeeping
•Maintained records and files of facility as per policies and standard operating procedures
•Assisted licensed nursing staff in providing direct and indirect patient care
•Provided detailed information to patients and families
•Maintained an organized, clean and safe environment
•Ensured infection control procedures
•Helped patients with toileting and bathing
•Upheld confidentiality of patient and unit information
DUKE HOSPITAL, DURHAM N.C
Nursing Assistant II/Oncology
1990-1992
•Provide compassionate safe and satisfying quality care to patients, including assistance with ADL, VS, EKG, drain care, obtain blood glucose readings, bladder scans and patient education.
EDUCATION
Vance Granville Community College, Creedmoor, N.C., 07/00: Certificate Notary
Vance Granville Community College, Creedmoor, N.C., 05/99: Certificate Nursing
Columbia Southern University Alabama, 07/12- 10/15/13
(AAS Associate Applied Science in Occupational Safety and Health)
License: Certified/NAII AAS Applied Science in Occupational Safety and Health
Certificate
REFERENCES
Available upon request
•Develop a trusting relationship with patients and their families