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Manager Case

Madisonville, LA
March 25, 2019

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**** ****** **** • MADISONVILLE, LOUISIANA 70447

PHONE 985-***-**** • E-MAIL


*/****-*/**** ********** Commercial Ins. Madisonville, Louisiana

Claims Adjuster

I handled Louisiana workers’ compensation claims from initial assignment to resolution through investigation, determination of compensability and medical management with heavy emphasis on settlement of litigated files. I was also required to attend mediations and submit timely reports to reinsurance carriers.

10/2015-8/2017 LA Claims Administrators Madisonville, Louisiana

Senior Claims Adjuster

I handled Louisiana workers’ compensation claims for school boards and parish governments and was responsible for investigating the claim, determining compensability, securing recorded statements and medical management.

10/2011 – 10/2015 Amerisafe Risk Services Madisonville, Louisiana

Field Case Manager

I was a Field Case Manager responsible for handling Louisiana workers compensation, Jones Act and USL&H claims and conducting in-person statements with injured workers, witnesses and insureds. Conducted scene investigation as needed, attended physician visits with injured workers as well as mediations and trials.

2/2011-10/2011 FARA Mandeville, Louisiana

Claims Adjuster

I handled a caseload of Louisiana workers’ compensation and Jones Act claims for this third-party administrator. Responsible for adhering to client handling guidelines, setting reserves and making settlement recommendations to the clients.

2/2002 – 2/2011 Optimum Claim Services, Inc. Covington, Louisiana

Senior Marine Claims Adjuster

Responsible for handling a caseload of Marine Employers Liability, Marine General Liability and Marine P&I claims. Responsible for evaluating liability and potential exposure, coordinating medical treatment and reserving the file appropriately. Responsible for assigning defense counsel and surveillance. I attended mediations and settlement conferences and trials as needed.

7/1999 – 1/2002 Strategic Comp, Inc. Metairie, Louisiana

Workers Compensation Claims Adjuster

Handled lost time claims for a variety of insureds. Investigated claims for compensability, coordinated benefits and directed medical treatment of injured workers, negotiated settlements, negotiated third party recoveries and pursued recovery from the Second Injury Fund. Attended claims audits and safety evaluations for the insureds.


PHONE 985-***-**** • E-MAIL


May 1993 University of New Orleans New Orleans, Louisiana

Earned a Bachelor of Arts degree in Sociology with a minor in Biological Sciences


25 years of experience in the insurance industry

Licensed Louisiana claims adjuster

Licensed Oklahoma claims adjuster

Extremely organized, dependable, willing to challenge myself and learn new skills

Worked from home for seven years / excellent time management skills and discipline

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