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Software Technician

Reynoldsburg, OH
March 25, 2019

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Electronic Classroom Of Tomorrow

Education Level: High School

Columbus, Ohio

Graduated June 2016

Electives taken:

Introduction To Computing

Business Management

Introduction to Marketing

Personal Finance


Employment History


Position: Test Technician I

Groveport, Ohio

May 2017 – Present

Building desktop computers (Powerspec brand PCs)

Training Assembly Technicians.

Investigating procedural issues.

Working within large databases to ensure proper logging of serial numbers paired with product keys.

Verifying part numbers and product specifications.

Final Testing and diagnosing issues found then escalating if necessary.

System troubleshooting.

Working with windows 7 and 10 to ensure normal desktop performance.

Cloning large quantities of Hard Drives, Solid State Drives, and various M.2 form factor drives.

Configuring bios and operating system settings to spec.

Filling out paperwork to replace faulty/broken parts.

Playing a key role in high-volume production.

Hobbies & Interests

I enjoy learning about and doing activities such as fixing cars, photography, coin collecting, and toying around in open-source software (bash, samba, on various Linux distros) .

Professional Skills

Technical Troubleshooting: Advanced

Hardware Configurations: Advanced

Software Installs: Advanced

User Training/Support: Intermediate

LAN Connectivity: Advanced

Complaint Handling: Advanced

MS Office: Advanced

Browser Troubleshooting: Advanced

Working within Windows, Mac OS, UNIX, Linux, Free/Open BSD, IOS, Android: Advanced

Improving the efficiency of assigned workflows: Intermediate

Installing workstations and associated peripherals: Advanced

Maintaining clear and concise communication In a fast paced environment: Advanced

Tracking/Filing/Reporting necessary documentation of completed/in progress work: Advanced

Managing Disks and Disk Partitions: Advanced


English: Native

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