JACQUELYN R. HEDMAN
Psychiatric Mental Health Nurse Practitioner – Board Certified
FLORIDA ARNP LICENSE #11000933
Registered Nurse with sixteen years of diversified professional experience. Previous experiences include working as an Army charge nurse on a medical-surgical ward, post-operative same-day recovery unit, surgical intensive care unit, and telemetry step-down unit. Outpatient civilian clinical nursing experiences include oncology and rheumatology nursing. Most recent experiences involve supervisory/charge nurse in caring for our nations veterans, adults, children/adolescents who have psychiatric and behavioral challenges. This included auditing charts. Equally effective working as a member of a team or in self-managed projects. Self-motivated and confident in making decisions. Enlisted soldier for 10 years. Army officer for 4 years. Attained the rank of Captain in the United States Army. Completed Kaplan case management course and worked as a contracted case manager for Army Community Service center. Completed MSN in 2016 with a concentration in Psychiatric Mental Health. Completed clinical rotation at Veterans Administration hospital’s inpatient ward and outpatient clinic with veterans in Augusta, GA and surrounding counties. Most recent work experiences in the civilian community includes: Acute care psychiatric mental health nurse in a crisis stabilization unit for adults with substance use disorders and/or those requiring mental health stabilization. I have also worked in acute care and residential care of children and adolescents with mental and behavioral health challenges. Currently working on a residential treatment facility with active duty soldiers at FT. Gordon, GA., who have substance use disorders.
RN VETERAN ALCOHOL/SUBSTANCE USE RTF– DEPARTMENT OF DEFENSE
40-hour work week JUNE 2018 to PRESENT
Direct patient care to military veterans with acute or chronic substance use disorders. Performs a comprehensive behavioral health assessment using interview skills to identify existing or potential problems. Provide supervision, safety, advocacy, crisis management, and consultation to veterans and staff. Designs a plan of care and implements this plan towards the established goals. Evaluates and documents the interventions performed with the patient on a continual basis to include revising the plan of care accordingly. Educate patients on the disease process and treatment modality used to include oral and intramuscular medications prescribed. Communicates progress and changes to the patient and members of the health care team. Develops modifications to treatment care plan in collaboration with interdisciplinary team. Document and acquire patient related information in the electronic medical record, Essentris. Adhere to ethical standards of conduct while performing patient care. Accessed, initiated, and reviewed diagnostic lab orders in CHCS. Maintain annual mandatory trainings and certificates. Provide guidance and advice in accordance with the Scope and Standards of Practice of Psychiatric Mental Health Nursing.
RN CHILD/ADOLESCENT RESIDENTIAL TREATMENT FACILITY– UHS, Inc.
Human Resources: Volante M. Henderson – 706-***-****)
36 plus hour work week APRIL 2017 TO MAY 2018
Delivered direct patient care to child/adolescent populations (age 8 to 21) with acute and/or behavioral psychiatric disorders. Provided advocacy, safety, supervision, and crisis management to this population. Provided assessment and medical management in support of a therapeutic milieu. Assisted psychiatrist and licensed therapist with daily counseling sessions and medication updates. Performed charge nurse duties relating to coordination of care with nursing staff and licensed clinical social workers.
SERENITY BEHAVIORAL HEALTH
Human Resources Director: Connie Storey – 706-***-****) - email@example.com
Crisis Stabilization Unit Nurse Manager: Kim Hardiman – 706-***-****)
36-hour FTE August 2016 to March 2017
Charge nurse who assesses client health needs and develops treatment plans to include case management services during rehabilitation. Documents findings in the electronic medical record, CareLogic. Supervise and assign duties for nurses and support staff. Consult and coordinate with health care team to plan, implement, and evaluate individuals served during length of stay. Initiates discharge plan upon admission. Coordinates follow-up care n discharge. Maintains accurate, detailed reports and records. Provides education to individuals served and their family. Collaborates with medical director, community agencies, and surrounding hospitals regarding provision of services. Maintains constant supervision of the electronic interface referral board and directs the assigned care consultant with necessary information to accurately complete referrals. Follow all policies and procedures regarding professional conduct and ethics.
RN CHILD/ADOLESCENT RESIDENTIAL TREATMENT FACILITY
Human Resources: Volante Henderson – 706-***-****)
40 plus hour work week SEPTEMBER 2012 TO MAY 2014
Delivered direct patient care to child/adolescent populations (age 8 to 21) with psychiatric disorders. Provided safety, supervision, and crisis management to population. Provided assessment and medical management in support of a therapeutic milieu. Assisted psychiatrist and licensed therapist with daily counseling sessions and medication updates. Performed charge nurse duties relating to coordination of care with nursing staff and licensed clinical social workers.
HOME VISITOR for the New Parent Support Program with Army Community Service
Army Community Service (ACS) –Director Vanessa Stanley – 706-***-****
40-hour work week until contract terminated APRIL 2011 to JULY2012
Provided comprehensive, coordinated, and responsive case management support to soldiers and their families. Provided prevention services to reinforce the Army’s commitment to eliminate incidents of maltreatment towards children prenatal to four years of age. Educate, counsel, integrate support, report, and follow-up on families who are at risk for child maltreatment. Taught various classes to parents in a formal classroom setting and during home visits. Initiated referrals for clients to military and local resources when appropriate. Initiated and performed outreach to local community programs in support of military families. Developed creative programs to assist parents with proactive child-rearing. Collaborated with licensed clinical social workers to support and coordinate resources for the various needs of military families.
CEO: Althea Brown – 706-***-****
25-hour work week JANUARY 2009 to APRIL 2011
Coordinates the activities of nursing assistants to perform nonmedical care services to clients at home. Administrative duties include ensuring all staff licensure, certifications, and immunizations are up to date. Performs an initial assessment on clients for suitability of services requested. Interviews family members before any services are performed. Manages a budget of $20,000 a month for supplies. Performs end of care service evaluation on clients to ensure all needs were met. Address various issues of concern relating to coordination of care and services performed by staff. Communicate with patients and family members throughout service obligation to ensure services requested are met or need adjustment. Communicates with the appropriate parties to facilitate covered day reimbursement for services performed. Facilitates with client and family members when clients’ needs change and require more invasive care. Counsel clients and family members about transfer of care and discharge planning.
CERTIFIED TAI CHI EXERCISE INSTRUCTOR
Senior Center Manager at H2U Doctor’s Hospital: Debbie Schlotzhauer – 706-***-****
10-hour work week OCTOBER 2009 to APRIL 2011
Certified Tai Chi instructor of a program supported by the Arthritis Foundation. Performed the exercise program in the Central Savannah River Area that serves communities particularly in Augusta, GA and North August, SC region. Performed Tai Chi sessions in senior centers, wellness centers, nursing homes, gymnasiums, and senior retirement homes throughout the community. Implemented an instructional speaker workshop at a weight control support group called, Take Off Pounds Sensibly of which 48 people were in attendance. Volunteered through Red Cross on Fort Gordon to teach soldiers who served in Iraq and have traumatic brain injuries, about how to perform Tai Chi/Qigong as an alternate form of mind-body exercise. Taught the exercise program at Doctor’s hospital and Washington Commons in Evans, Ga. Previous venues included Warren Road Community Center in Augusta, GA., and Riverview Activities Center in North Augusta, SC.
RHEUMATOLOGY NURSE SPECIALIST
Chief of Rheumatology: Colin Edgerton, MD – 706-***-****
40-hour work week APRIL 2008 to JULY 2009
Developed clinic operation standards for nurse responsibilities. Educated new patients about their diagnosis to include those who had difficulty managing their disease. Provided telephonic case management services to clients in need of community resources. Continued education through reading various Rheumatology journals. Ordered medications in accordance with Rheumatology clinic protocol. Assisted physicians with examinations and diagnostic/therapeutic procedures. Documented patient care activities in an electronic medical record. Educated patients about their medications. Maintained/updated quarterly performance improvement records. Resolved patient concerns during/after clinic operating hours. Managed daily logistical operations of the clinic that served over 200 clients per month, this included ambulatory and telephonic triage on patients with various requests ranging from emergency calls to medication refill request. Coordinated daily patient care with staff Rheumatologist, departments in the hospital and with resources in the community. Maintains current membership with American Rheumatology Health Professionals organization.
ONCOLOGY CLINICAL NURSE
Head Nurse: Barbara Wall – 706-***-****
40-hour work week until contract terminated APRIL 2007 to APRIL 2008
Provided education and clarification to the patient and family members in support of the physician’s prescribed chemotherapeutic or bio-therapeutic regimen. Scheduled weekly treatment appointments to ensure continuity of care. Provided telephonic case management services to clients in need of community resources. Performed daily documentation in electronic medical record for the treatment provided. Assisted with research projects involving breast cancer survivors. Monitored the subjective and objective status of each patient during treatment and communicated with oncologists concerning any acute complications or concerns. Monitored lab values before prescribed treatment was administered. Administered chemotherapeutic, bio-therapeutic agents, and/or blood products to a diverse population of retirees, family members, and veterans. Attended pharmacological lectures to stay abreast on the latest treatment modalities. Coordinated patient care with other oncology nurses to ensure continuity of care at various stages of the treatment process.
CRITICAL CARE STAFF NURSE-SHOCK TRAUMA at Augusta University
Head Nurse: Amy Arrington – 706-***-****
40-hour work week MAY 2006 to NOVEMBER 2006
Responsible for the delivery of end of life care to hemodynamically unstable adult/geriatric patients. Conducted ongoing assessments as determined by the patient’s condition, facility policy, procedure and protocol. Initiated emergency resuscitative measures per adult resuscitation and advanced life support protocols. Cared for various patients to include but not limited to cardiac bypass clients, acute renal failure patients, brain death/organ procurement patients, cardiac catheterizations, cerebral vascular accidents, head trauma patients, and ventilator dependent patients. Experience administering various life-sustaining medications as well as extensive knowledge of the equipment used to monitor the varied populations that were admitted to the surgical intensive care unit.
US ARMY, ACTIVE DUTY/OFFICER: Charge Nurse/Clinical Staff Nurse
Department of Nursing: 706-***-**** Eisenhower Medical Center
40-hour work week MAY 2002 to MARCH 2006
Charge nurse of 25 licensed personnel in daily activities on a 29 bed multi-service medical-surgical ward at Eisenhower Army Medical Center. Acted as a resource to physicians and ancillary staff concerning populations that consisted of general surgery, medicine, gynecologic, pediatric, geriatric, orthopedic, vascular and urologic patients. Coordinated and prioritized inpatient and outpatient care services to activated soldiers, retirees and their families involving general surgery, medical, vascular, urologic, gynecologic, orthopedic, geriatric, and pediatric clients. Educated 20 personnel on the functional area of continuum of care in preparation of Joint Commission Accreditation Hospital Organization Survey. Supervised wound care management on soldiers returning from Iraq, geriatric populations, and postoperative patients on an inpatient and outpatient basis. Taught classes about intravenous therapies in addition to administering IV Infusions. Consistently promotes a team approach in the provision of patient care. Scheduled training for staff to ensure all mandatory hospital and unit-level trainings were met. Resolved an array of customer problems, applying diplomacy to personnel actions, management decisions, and cultural/communication barriers.
Nurse Training/Skills-Active Duty Officer MAY 2002 to MARCH 2006
Conducted weekly auditing and daily telephonic follow-up consultations for post-operative and gastrointestinal clients. Reviewed medical records for documentation errors. Implemented training classes concerning postoperative analgesia to personnel at Dwight D. Eisenhower Army Medical Center. Developed comprehensive classes on various postoperative wound care equipment for the surgical department. Educated staff members on a medical-surgical ward and perioperative sections to the proper use of medical equipment to ensure safe patient care and competency. Supported medical missions to Iraq by participating in training exercises. Extensive teaching experience to patients and their families on an inpatient and outpatient basis. Encouraged creativity and professionalism of nursing staff, resulting in improved client care and facility reputation.
OTHER EXPERIENCE and INTEREST
Volunteered alongside hospice nurses to provide end of life care in the local community.
Certified Tai Chi/Qigong instructor. Comprehend basic Spanish and medical Spanish terminology – studied 2 years in college and continue to take self-study courses online.
Planned, Developed, and Implemented classes to at risk populations concerning teen pregnancy, while a member of a local professional nursing organization.
A member of the hospital education committee, while employed at Eisenhower Army Medical Center. Student of martial arts for black belt training. Enjoy spending time with family, volunteering at community outreach center, reading, writing, and exercising.
January/2016 Wilkes University Graduate degree/MSN/APRN
May/2010 Health and Wellness Coach American College Sports Medicine
December/2009 Certificate in Case Management Kaplan University
March 2002 Registered Nurse US Army/Officer/4 years
December/2001 BS Nursing/Psych minor University of Miami, FL
February/1996 Licensed Practical Nurse US Army/Enlisted/10 years
Current and Past Certifications/Licensure and Professional Organizations: ANCC – PMHNP - Board Certification. APRN licensed in –Florida.
American Heart Association/CPR, Previously licensed with a Florida RN license, Georgia/South Carolina RN licensure + eNLC. Case Manager certificate from Kaplan University. American Psychiatric Nurses Association since 2013. American Nurses Association – Active member. Ability to understand/speak Spanish. Spanish experience: 2 years in college/self taught.