EGAGESHE BENITA SHARON
53B,ZONE 9 LUGBE,ALONG AIRPORT ROAD,ABUJA
Date of Birth: 23 October 1993
INSTITUTION AND LOCATION
FIELD OF STUDY
Igbinedion University Okada,Benin
Bachelor of Arts
Political Science and Public Administration
University of Calabar,Calabar
National Diploma in
Local Government and Rural Studies
King of Kings Academy,Abuja
Engreg International School,Lagos
First School Leaving Certificate
I am a very strong will and committed person. I see opportunity in every situation.
I have served in Abuja Electricity Distribution Company since February 2018 till date. I have a little knowledge in Key Performance Indicator (KPI), Marketing, Customer care, debt management.
I am a very confident person, can work with little or no supervision. I am computer literate with vary degree of proficiency in MS Word, MS power point, excel.
Enthusiastic yet professional demeanour
Fluent in English
Creative and innovative
Strong time management
Implementation of best practices.
Increased revenue through debt collection and management.
Prompt payment by Customers
Reconciliation of accounts and customers’ books maintenance
Social media engagement
C.Positions and Honours
Positions and responsibilities
ABUJA ELECTRICITY DISTRIBUTION COMPANY . Feb 2018 - Till Date
DATA ANALYST/DEBT MANAGEMENT/MARKETING
Preparing Strategic Report i.e Performance evaluation report & Marketers dashboard
Migration of customer's outstanding debt to their meters to improve debt recovery and reduction of area office debt profile.
Adjustment of customer's account that were overbilled.
Customer service assistant.
Raised Disconnection Permit and monitor indebted customers under Disconnection.
ISYSDRAIN PR AND SERVICES FIRM July - August 2017
Undertaking general administrative and clerical duties.
Consulted with clients to determine and meet their needs concerning destinations within Abuja, logistics and activities itineraries.
Performed social media relations tasks(handling social media accounts for clients)
Arranged calendar for upcoming abuja events.
Perform necessary adjustment for deserving customers
CHICKEN CAPITOL RESTAURANT AND BAR, ABUJA,NIGERIA. July 2013-Jan 2016
ASS.SUPERVISOR, CASHIER, BAR ATTENDANT,WAITRESS.
Customer service: Ensuring customers are well served.
Accounting: Daily and weekly checks on sales and balances.
Team lead: Supervision of other team members and junior staffs' performance.
Available on request