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Manager Service

Houston, TX
March 25, 2019

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Grace Qian Wang

706-***-**** ** ** Houston, TX


Ten years experience in international shipping logistics, strong market research and business analysis skill, rich experience on tariff negotiation, deep knowledge on terminal operations and commercial policies, as well as industry regulation and customs policies .


Senior Account Manager 2004 - 2013

Shekou Container Terminal Ltd

Shenzhen Port, China

• Collect/monitor terminal operation data by daily/weekly/monthly, general report and analysis volume change, find out trade, carrier or service changes and impact.

• Prepare and participate commercial contract negotiation, price/cost/market analysis, general all related data and terms for preparation, meeting memo and follow up.

• Build up CIS (commercial intelligence system), define business needs, collect related data, as the business contact window to finish the final test.

• Prepare yearly throughput forecast & budget, system input and revised.

• Attend maritime conferences, study shipping industry news/ report and local carriers' sales feedback, to find out market trend and related solution.

• Review operation procedure, optimization internal working flow, better service delivery and cost control.

• Discussions with carriers, shippers and forwarders to negotiate terms of business, design new business policies, promote terminal service, deliver presentations on latest changes in facilities, Customs and CIQ policies.


• Knowledge and Information Management 2004

Master degree, Ghent University, Belgium

• Business Management 2003

Bachelor degree, Noordelijke Hogeschool Leeuwarden (NHL), Netherlands Knowledge & Skills

• Deep knowledge about international shipping logistics industry

• Strong market research, operations /market data analysis skill

• Good communication and contract negotiation skill

• Participated career related training programs:

Commercial contract negotiation skills

Dangerous cargo classify, acceptance and operation

Reefer cargo container and warehouse operation

Container terminals and cargo security

Green terminal building

China Merchant Port Group terminal management training

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