Abigail Harrah
Cedar Rapids, IA, 52402
ac8w65@r.postjobfree.com
Highlights of Qualifications
Excellent time management skills
Knowledge of basic marketing principles
Skills with Microsoft Office and Adobe Creative Suite
Iowa Insurance License – Health and Life
Relevant Experience
Marketing
Conducted market research in order to develop a marketing plan as part of a project for marketing course
Knowledge of how to effectively market a product/service to the desired demographic
Computer/Design Skills
Experience with Adobe Creative Suite – Photoshop, Illustrator, InDesign – as part of graphic design certificate program and as communications coordinator for St. Mark’s Lutheran Church
oCreated a logo for St. Mark’s Lenten theme in Photoshop; made bulletins and newsletters in Adobe InDesign
Experience with Microsoft Office Suite – Word, Excel, PowerPoint
Enter information and data from St. Mark’s Lutheran Church website, and emails from colleagues into Adobe InDesign to create bulletins and newsletters
Customer Service
Exhibit strong customer service through positive attitude and focus on customer needs
Facilitate customer requests and answer inquiries via telephone
Employment History
Target – Café Server, Starbucks
Prepare food in a safe, timely manner
Assist guests as needed
Maintain guest experience
Take inventory
Cash register
Cedar Rapids, IA
September 2017 – January 2019
Transamerica – Customer Care Representative
Facilitate participant requests
Answer participant questions
Take inbound calls
Process information after call
Cedar Rapids, IA
July 2017 – August 2017
Symmetry Finance Group – Field Underwriter
Contact potential clients on the phone to set up appointment
Meet with potential clients to help them apply for insurance
Quote premium amounts
Submit and process applications
Answer client questions
Cedar Rapids, IA
December 2018 –
February 2019
St. Mark’s Lutheran Church – Communications Coordinator (Temporary)
Design and lay out church bulletins for weekly services, weekly electronic newsletter, monthly print newsletter, and postcards in Adobe InDesign and Photoshop
Enter data from church website and emails from colleagues into Adobe InDesign to create bulletins, newsletters, etc.
Answer telephone as needed
Marion, IA
February 2019 – March 2019
Education
University of St. Thomas, St. Paul, MN
oBachelor’s Degree in General Business, September 2013 – May 2017
Kirkwood Community College, Cedar Rapids, IA
oGraphic Design Certificate Program, April 2018 – August 2018