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Operation Manager

San Jose, California, United States
March 24, 2019

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San Jose, CA ***** 408-***-****

Professional Summary

Pursuing a challenging position in a fast paced environment that will allow for personal growth and ca- reer advancement. My great strength is experiencing multiple business operations in highly competitive environment which enable me to permanently reduce cost in operation and development and improve quality of the products. Teamwork oriented and self motivated. Profession Experience

Operation Manager January 2018 - present

Monsiam wellness San Jose, CA

• Hiring, training and developing staff.

• Developing customer relationships and measuring customer satisfaction.

• Evaluating and establishing sales goals.

• Developing marketing and promotional strategies, as well as advertising campaigns. Founder and owner 2011 - December 2017

Kanda Thai spa Santa cruz, CA

• Managed operations budget, forecasted annual sales goals, reviewed costs for procedures and services, evaluated and established sales goals.

• Designed the interior and webpage and took care of the paperwork for business operation.

• Hired staff and supervised them to operate business Executive Assistant 2005 -2007

Asian University Thailand

• Maintained an organized filing system credential corporate documents.

• Arranged corporate events, meetings and appointments and manage travel itineraries.

• Coordinated executive communications, responding to emails with members. Supervisor 2002 - 2005

Intercontinental Hotel Thailand

• Managed the training of all staffs and new recruited learners.

• Coordinated with Sale and Marketing department relate to promotion plan.

• Maintained the customers satisfaction to meet all customer need. Skills: MS Office (Excel, Words, Power point) MS Access, MS Outlook, iOS products, MacBook, iPhone. Language skill: Native level Thai, Proficient level English, Beginner level Korean. Education

MBA: Management and Marketing Year 2010

Silicon Valley University, San Jose, CA

BACHELOR:Management, Hotel Management Year 2002

Dusit Thani University, Thailand

References Available Upon Request

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