Michelle Anggara

** ********* *** **** ***, Lowell, MA 01854 978-***-****

ac8vv0@r.postjobfree.com www.linkedin.com/in/MichelleAnggara

EDUCATION

University of Massachusetts Lowell, Lowell, MA

Bachelor of Science in Business Administration Anticipated May 2019

Dual Concentrations: Management Information Systems and Analytics & Operation Management

Major GPA: 3.2

COURSEWORK

Global Supply Chain Management, Managerial Quality Control, Intro. Business Analytics, Operations Management, Data Mining, Six Sigma, Electronic Business, Business Info System, Data Communication & Networks, Database Management Systems, Business Application Development, Systems Analysis & Design, Logistic &Transportation

SKILLS

Microsoft Office Suite, Microsoft Access, Microsoft Visio SQL, Pivot Tables, Macros, VLOOKUPS, Microsoft Visio, RapidMiner, SAP, C, Java, Lean 6 Sigma

PROJECT

System Analysis & Design: Custom Scale Company Spring 2018

Worked collaboratively on a 3-person team to successfully create a Microsoft Access database for an industrial scale company

Wrote SQL commands and ran queries to develop a thorough, simple, and user-friendly database

Interpreted project feasibility (economic, operation and technical) to determine the company’s viability

Validated project task division based on estimated completion time of each activity

Planned, computed and illustrated the project network diagram of PERT chart to upper level management

Constructed a defined and detailed context, Level-0, Level-1, and Level-2 DFD for management

Business Application Development: Mortgage Loan Calculator Spring 2018

Used Java Developer to design an Android mobile application for calculating mortgage loans; project was completed in conjunction with 2 other students

Integrated financial formula for mortgage loan calculation into the program

Gained knowledge in coding system for computing and utilized critical thinking

Data Mining: Predicting Bankruptcy Fall 2018

Worked with a partner to successfully predict bankruptcy by analyzing given data set using RapidMiner for a company

Analyzed 500 XLS datasets using RapidMiner

Integrated data mining techniques to identify factors causing bankruptcy using k-NN, decision tree and Naïve Bayes

Constructed a defined and detailed confusion matrix and presented it to the class

Lean Six Sigma: UMass Lowell Online Courses Fall 2018

Worked collaboratively on a 5-person team to successfully develop potential solutions for improving student enrollment of UMass Lowell Online Courses using Lean 6 Sigma DMAIC Phase

Identified project charter and capture voice of customer to determine underlying issues and develop measurable customer requirements

Developed Level 1 process mapping for deeper understanding and focus

Analyzed root cause and cost benefit analysis, and propose possible solutions to Black Belt Project Manager for approval and improvements

WORK EXPERIENCE

Program Assistant: Student Activities & Leadership, UMass Lowell January 2018 - Present

Work collaboratively with a program coordinator to successfully run events on-campus

Assisted management with creating and approving more events in a scheduling database system that is utilized campus-wide

Using database system, tracked equipment inventory

Entrusted with crucial information to make executive decisions within departments when needed

Summer Staff Conference: Hospitality & Event Services, UMass Lowell May 2018 – August 2018

Worked as the University’s liaison with outside clients from different states and countries to accommodate needs while staying on campus

Conceptualized and organized University’s big events area using Microsoft Visio

Front Desk Assistant: Student Activities & Leadership, UMass Lowell September 2017 – January 2018

Resolved student and staff questions and concerns in a professional and efficient manner

Completed assigned tasks from supervisors with accuracy and to meet high expectations of office

Built trust and respect relationship within department and broader community

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