Amer Yousef

Dubai, U.A.E

Mob: +971-**-**-***-**

ac8vsg@r.postjobfree.com

Profile:

PMP Certified Project Manager with 6+ years of Information Technology (IT) and business management experience in both the public and private sector with key emphasis on infrastructure management, billing and telecommunications, vendor management and program management and a proven track record in delivering multi-million-dollar initiatives. Confident managing the full project lifecycle to achieve delivery on time, within budget and to the agreed quality specifications. Recognized as an influential leader who can direct large teams and manage stakeholder expectations. Specializes in implementing large-scale process and regulatory change with minimal impact on day-to-day operations. Key Skills:

* Project management. * Project planning. * Budget control.

* Quality management. * Project lifecycle management. * Project documentation.

* Requirements gathering. * Scope Management. * Stakeholder management.

* Resource Allocation * MS Project * Negotiation.

* Scheduling, Cost Control, Risk Management, Contract Management, Critical Thinking.

*Communication, Project Recovery, Coaching, Task Management, Meetings Management.

* Business Case Writing, A Sense of Humour.

Professional Experience

Project Manager. October 2017 – Present

Beta Information Technology, Dubai – UAE.

Spearheading delivery of a $7 million projects, managing change through its full lifecycle from concept to deployment.

Establishing and leading information technology team of nine.

Providing leadership assistance in improving the culture from operational to strategic by defining vision, mission, long term and medium term goals, and KPIs.

achieving quality handover within time and cost constraints.

Developing positive relationships across the business and collaborating with stakeholders to win buy-in to change.

Gathering requirements, compiling project documentation, facilitating workshops to agree scope and schedules and developing project plans.

Managing the projects log, tracking progress and managing change requests.

Providing training to staff impacted by change.

Creating positive and inspirational culture by providing challenging tasks to the team members, identifying their issues and providing assistance, and recognizing their contribution.

Providing leadership assistance in improving the culture from operational to strategic by defining vision, mission, long term and medium term goals, and KPIs.

Tracking the projects schedule and cost against the baseline and provided recommended corrective actions.

Providing accurate progress monthly reports to the Senior Management including costs, schedules, risks, and

scope changes.

Amer Yousef

Dubai, U.A.E

Mob: +971-**-**-***-**

ac8vsg@r.postjobfree.com

Projects List Signed Off:

o Dubai Chamber of Commerce (DCCI) - Dubai Chamber NAC Solution.

o Dragon Oil - Cluster Setup Using Nutanix Hardware. o Citrix Netscaler SDX - Network International L.L.C. o Al Qasimia University - FortiWAN Project.

o eSolutions FZ LLC - Rail Maximo Upgrade Implementation. o The Executive Council - Splunk Operational Intelligence Platform.

o Juma Al Majid Group - IP Telephony and Networking for Workshop-Al Reqa.

o Abu Dhabi Municipality (ADM) - Implementation – Citrix. o Al Naboodah Group Enterprises - Nutanix Appliances

(Supply Only).

o Ministry of Cabinet Affairs & The Future (MOCAF) - Backup Solution for Main and DR sites with 10G Network Switches. o Al Hilal Bank - Core Infrastructure Tools-External DNS and IP Management (NP2017009).

o Serco Middle East - QDP Fiber Switches- Variation o Adcorp Ltd - IT Infrastructure

o Al Naboodah Group Enterprises - Supply of Patch cords. o Ministry Of Cabinet Affairs & The Future (MOCAF) - Syncplicity Enterprise Secure File Sharing {1 Year Option} o First Abu Dhabi Bank (FAB) - Firewall Analyzer for KIZAD Infrastructure – SUPPLY.

o Serco - Dubai Metro Obsolete ICT Firewalls Refresh [Juniper DC Firewall and Fortinet Perimeter Firewall)

o Abu Dhabi Accountability Authority(ADAA) - DNS Info Blox

o AL HILAL BANK COB & DR Automation.

o Serco Limited - Smart Warehouse Storage Enabling Works. o Abu Dhabi Retirement Pensions & Benefits Fund - Privilege Management System Supply.

o Dubai Silicon Oasis Authority (DSO) - DHCP/DNS/IPAM Network Services.

o DARKMATTER - Citrix MPX 8905 (Supply Only).

Project Manager April 2012 – September 2017

Adaptivemobile, Dubai – UAE.

Spearheading software development projects.

Tracking project timelines, deliverables, and budgets.

Assessing project risks and proactively resolving issues.

Facilitating morning stand-up meetings with project team.

Collaborating with internal and external stakeholders to gather project requirements. Amer Yousef

Dubai, U.A.E

Mob: +971-**-**-***-**

ac8vsg@r.postjobfree.com

Creating positive and inspirational culture by providing challenging tasks to the team members, identifying their issues and providing assistance, and recognizing their contribution.

Tracking the projects schedule and cost against the baseline and provided recommended corrective actions.

Producing accurate progress monthly reports to the Senior Management including costs, schedules, risks, and

scope changes.

Improving support service level by 20%.

Adjusting schedules and organize an average of 7 projects simultaneously, each with budgets in excess of $300 thousand, ensuring smooth completion of project tasks. Projects List Signed Off:

o UAE – Etisalat Telecom – SMS and MMS Filtering.

o UAE – DU Telecom - Email Filtering.

o Jordan – Orange Telecom – Parental Control.

o KSA – Mobily Telecom- SMS Filtering.

o KSA – Zain Telecom– SMS Filtering, SS7.

o KSA – Etisalat Telecom – SMS Filtering.

Projects Coordinator September 2010 – March 2012

BONYAN, Dubai - UAE

Providing support across multiple concurrent projects.

Producing project plans and other key project documentation.

Coordinating stakeholder communications.

Ensuring compliance with PMP processes.

Developing standard forms and documents to improve efficiency and reduce errors.

Winning the trust of management to train new staff in project management processes. Implementation Engineer January 2008 – August 2010 BONYAN, Dubai - UAE

Developing and executing testing scenarios, testing data, test plans and scripts.

Developing strong relationships with other engineering teams to build technology Collaborations and identify opportunities to improve efficiencies and processes.

Creating and maintaining customer deployment and interaction reports. Education:

Project Management Professional (PMP) (2014)

Bachelor in Electrical Engineering (2010).

Ajman University of Science & Technology, Ajman – UAE.

General Certificate of Secondary Education (2005) National Charity Schools, Dubai – UAE.

Amer Yousef

Dubai, U.A.E

Mob: +971-**-**-***-**

ac8vsg@r.postjobfree.com

Skills:

Communication, Leadership, Management, Negotiation, Organization and Problem Solving.

Tape Libraries.

Teradata.

Fiber- optic terminations and connectivity.

ELV systems for the Data center, NTP, NMS, Fire alarm, cooling Implemented project procedures.

Communication plan.

Deliverable schedule.

Developed a full set of business requirements.

Detailed project schedule including work breakdown. Resources and delivery dates and conducted an evaluation of the technical architecture.

Reviewed functional specifications

Change control procedures.

Development and testing requirements.

Procedures and environments.

Well versed with the theories and principles of work breakdown structure, value management, and critical path analysis

Superior team building abilities that help to unite, guide and lead team members towards individual and common work goals

Skilled at taking spontaneous decisions and managing emergencies that help to avert crisis and ensure steady pace of project development A strong estimator with the skill for forecasting that helps to decipher the trends in market and predict the upcoming ones

Expert time manager with impeccable ability to organize work and schedule deadlines for every stage of project.

System-level electrical design and integration.

OS Technology (Windows Server 2008, Windows server 2012, Redhat). Virtualization technology (VMware, VM Oracle).

Citrix products. (Citrix MPX).

Hardware Technology (HP Servers (G6, G7, BLC), HC380, MSA2000, HP 9T Storage).

Network Switch Technology (Cisco, Juniper, HP, NetOptix, Aruba). JIRA.

Software defined storage (Mozy Online Backup, EMC, IBM, and DDN). Visual Basic.

Skilled with analytical software.

Microcomputer controlled systems.

Experienced in troubleshooting issues.

Knowledgeable in Mac systems.

Experienced in disaster recovery (Hardware, Software and network). Amer Yousef

Dubai, U.A.E

Mob: +971-**-**-***-**

ac8vsg@r.postjobfree.com

Datacenter interconnectivities (ISP Connections, NMS, NTP, EHealth, Fiber Technology).

Experienced in TCP/IP and WAN.

Experienced user of MS Word, Power Point, Excel, Access, Visio and publisher, and Photoshop & Image Ready.

Experienced user of coding languages C, C++, Mat lab, Visual Basic and Auto cad. Firewall Technology (Cisco and Juniper, a10, A5, Sophos) Languages:

Arabic (native).

English.

Certification:

IT Security Foundation from E-Learning Lynda.com.

Project Management Professional.

Honor & Award:

International Award for Security Personnel from Dubai Police Academy and City & Guilds.

Trainings:

o CCNA.

o CCNP.

o RedHat 6.0 administration course.

o PMP.

Personality Traits:

Self-confident and work oriented

Excellent written and verbal communication skills

Good analytical skills.

Go gather personality.

Ability to work under pressure.

Customer service and retention skills.

Extracurricular activities and interests

I have a wide variety of out of office activities which stimulate both mind and body, I enjoy keeping fit through various sports and am an avid reader in quiet moments.

Contact this candidate