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Customer Service Mail

Buffalo, NY
March 24, 2019

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Abu Choudhury

Mail Handler Craft - United State Postal Service

Buffalo, NY 14218


Seeking full-time employment in a competitive environment where I can use my talents and skills to grow and expand in the organization.

Authorized to work in the US for any employer

Work Experience

Mail Handler Craft

United State Postal Service - Buffalo, NY

November 2018 to Present

Buffalo, NY

Casual (CEP)

• Separates all class of mail.

• Culls, faces, and cancels mail.

• Loads, unloads, and moves bulk mail. Empties mail from mail containers (bags, hampers, etc.) and loads mail into mail containers. Performs other duties incidental to the moving and processing of mail and related mail handling equipment.

• In addition, may perform other miscellaneous duties, as assigned.

• Exercises normal protective care for equipment and materials used.

• Exercises a normal regard for the safety of self and others.

• Operates equipment assigned to the jurisdiction of the Mail Handler Craft Customer Service Agent

Prime Flight Aviation/Frontier Airlines - Buffalo, NY April 2018 to July 2018

• Dealing with passenger enquiries about flight departures and arrivals

• Checking in passengers and giving seat numbers

• Providing boarding passes and luggage labels

• Telling passengers about luggage restrictions

• Weighing baggage and collecting any excess weight charges

• Taking care of people with special needs, and unaccompanied children Hospitality Associate

Mercy Hospital of Buffalo - Buffalo, NY

January 2017 to July 2018

• Serve meals to patients and visitors in a professional and efficient manner

• Inform patients of meal and menu practices and obtain meal preferences and selections

• Replenish floor stock items in nursing unit pantries

• Perform other tasks as related to patient meal service as assigned Team Member/Cashier

Target Corporation - Orchard Park, NY

November 2017 to April 2018

Maintained consistent accuracy of cash register, made sure all payment transactions were correct and proficient

• Checked out customers purchases quickly, ensuring accurate prices codes, discounts and provided efficient customer service

• Worked as part of a team to resolve guest concerns in a positive and helpful manner

• Worked with the deposit and withdrawal of large funds

• Quickly acquired skills to use new technology


Sheesh Mahal Restaurant - Bristol

May 2013 to June 2015

• Provided excellent customer services that promotes customer satisfaction

• Responsible for order intake and served food/beverages

• Made recommendations and/or shared additional information upon request

• Arranged table settings and maintained tables clean and tidy Bartender

Eastern Eye Indian Cuisine - Bath

February 2010 to April 2013


• Provided excellent customer services that promotes customer satisfaction

• Planned, organized, and controlled the operations of a cocktail lounge or bar

• Responsible for order intake and served food/beverages

• Followed all relevant health department rules/regulations and all customer service guidelines Education

Bachelor of Science in Physics

Brindaban Govt. College


HND in Business Level 4 Diploma in Business

Bath College - Bath


cash (5 years), cash register (5 years), excellent organizational skills (5 years), ordering (3 years), organizational skills (5 years)

Additional Information


• Ability to develop constructive working and interpersonal relationships

• Service orientation and excellent organizational skills

• Hands on experience with cash register and any ordering information system

• Active listening and effective communication skills

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