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Customer Service Sales

Location:
Germiston, Gauteng, South Africa
Posted:
March 23, 2019

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Resume:

Name: Bongiwe Ngqabaza

ID: 900**********

for

PROFESSIONAL EXPERIENCE

Handled and processed sales transactions, product returns, and other transactions.

Received and responded to incoming phone calls, promptly and professionally.

Monitored and replenished the stock level of all needed items and supplies.

Cleaned, tidied, and maintained the assigned work area and sales floor.

Built and maintained cordial relationships with staff and management team.

Interacted with customer in a friendly manner and delivered high quality customer service.

LANGUAGES

•Hands-on experience in greeting retail customers, receiving payments, and performing record keeping activities

Profound knowledge of cash handling, basic math, retail and cell phone industry practices.

Operational knowledge of cash register, calculator, computer, and telephone system

Familiarity with telephone etiquette and customer service practices

Ability to speak with all employees and clients, in a polite manner.

Ability to work all shift-timings, as per schedule, efficiently.

MS Applications

Customer service

WHY ME?

WORK EXPERIENCE

CONTACTS

[Seeking a position at your organization where I can utilize my knowledge and experience.]

Johannesburg

Johannesburg

Referee Albert Radebe

Contact +27-60-911-****

Energy at Work (ABSA)

Specialist Fraud Hotline

2018 Jun

Johannesburg

Johannesburg

2018 Jan

Manager

Cell C

Referee Thabo Mofokeng

Contact +27-74-813-****

201*-****-****

Call center Agent

Khanyi Intellectual Training Consultants (KITC)

Referee Manqoba Khumalo

Contact +27-64-610-****

Email ac8vlr@r.postjobfree.com

PERSONAL ABILITIES

I am an enthusiastic and a professional representative.

A quick learner to grasp new ideas and concepts even

under significant pressure possess strong ability to

perform effectively

Vision

My vision is in my commitment for the growth of us and

the organization. Commitment to create a long-term business relation.

At Tetelo Secondary School

Educational Qualifications

2004 - 2009

2013-2014

Sales consultant

Cell C

Referee Ronald Selekiso

Contact 084-***-****

Call center Agent

At Vodacom

2011

Referee Mr Keabetswe Serojane

Contact (079-***-****

EDUCATION

1314 Nkelenga Road, Lufhereng, Roodepoort, 1724

+27-74-777-****

+27-83-466-****

ac8vlr@r.postjobfree.com

SKILLS

English

Zulu

Xhosa

Tswana

Xi Tsonga



Contact this candidate