Desktop Support Engineer

Ankit Rai

Contact: +91-798*******

E-Mail: ac8vfy@r.postjobfree.com

An enthusiastic & high energy driven professional; targeting Level-1 assignments in Desktop Support Engineer and Looking for growth oriented organization of repute.

PROFILE SUMMARY

●Presently associated with M/s Gaylord Jupiter Agenciesas Desktop Support Engineer. From May 2017 to till date.

●B.E. (Electronics &Communication) inmay 2018

●Certified with Embedded System FromAptronPvt Ltd. Feb 2018

●Previously internship in associated with M/s Mercury M Agencies as Desktop Support Engineer. From Feb2016To April 2017

●Gained experience over modification of ComputerSystems.

●Proficient in Troubleshooting(Application Oriented Software &solved Hardware issues)

●Proficient in Remote Supporting

●Computer Software Hardware and Networking From AIIA

ORGANIZATIONAL EXPERIENCE

M/s Gaylord Jupiter Agencies as Desktop Support Engineer L1

Key Result Areas:

●Configuring Switches& Routers

●Configuration concept using programming a netgear switches and routers

●Mailbox configuration in client configuring access point

●Troubleshooting application oriented issuses&Hardware testing

●Maintance of local area network(LAN)

●Chip Level Repairing of Mother Board

Highlights :

●Installing of operating systems win2000, win server 2003,winxp, 7,8,&10, linux

●Configuring &Troubleshoot IP with using telnet concept

●Installing of leading corporate antivirus.

●Troubleshoot & configuration for IP to Desktops,Laptops& Printers.

●Maintaining network infrastructure & troubleshooting network issuses

●Installing of all kinds of software for support of end user

●Configure & split multiple IP using slash notation concept

●Configure Outlook mail for 2007,2010, 2016

●Remote support by TeamViewer, Ammy Admin, Any Desk Etc.

●Installing of operating systems win xp, win2000, win server 2003,win 7,8,&10

● Installing of Adobe reader, Nitro Reader for document and Create Digital signature

● Configuring &Troubleshoot IP with using telnet concept

● Installing of leading corporate antivirus

● Troubleshoot & configuration for IP to Desktops, Laptops& Printers

● Maintaining network infrastructure & troubleshooting network issues

●Installing of all kinds of software for support of end user

●Handling one individual premise of around 50 computers systems network and solve the problem retailed to networking hardware & Software.

ACADEMIC DETAILS

2018 B.E.(Electronics&Communication Engineer) from Knowledge IPS-CTM Gwalior Affiliated RGPV with 6.41 CGPA

2012 12th with Science Stream (PCM) from Blossom Convent H.S. School Affiliated MPBSE

2009 10th FromBlossom Convent H.S. School Affiliated MPBSE

IT SKILLS

●Well versed with:

Software : Embedded System(AVR, Kiel, Aurdino)

Microsoft office suite (Excel, Powerpoint, Word, Outlook)

Nitro Reader For Digital Signature

●Known language : C, C++,

●Booting configuration

●Network configuration

●Sharing Drives, Printer etc

●User Configuration

●Hardware

●Upgradation of Desktop And Laptops

●Creation of Straight LAN Cable, Cross LAN Cable

PERSONAL DETAILS

Date of Birth : 30th Sep 1992

Address : Rai Colony GhasmandiKilagate Gwalior State: Madhya Pradesh

Languages Known : English, Hindi

Location Preference : Where I can contribute and add value to Organization and my skillset

DECLARATION

I do hereby declare that the information furnished above is true to the best my knowledge

DATE : SIGNATURE

PLACE :

Ankit Rai

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