Quick learner, Mentor, Leadership, Problem solver
NATIONAL SUPERMARKET, CHENNAI — Supervisor
DECEMBER 2012 - JANUARY 2019
●Support, mentor and coach team members in their professional development.
●Maximize sales and profit, controlling expenses, maintaining stocks level and inventory.
●Train and motivate staff to achieve store targets and promotions.
●Ensure store hygiene and smooth functioning of the store.
●Acted as store manager in their absence and responsible for closing and opening the store on a regular basis.
●Buying - assisted purchasing new items for store inventory.
●Resolved difficult customers service issues and built strong rapport with customers and coworkers.
●Supervise employees, schedule work hours, resolve conflicts.
●Providing excellent product knowledge to staff and customers while keeping up to date with new products and the appropriate promotion of goods.
●Handled difficult customers with ease, respect and appreciation.
●Fulfill all management responsibilities as a store supervisor.
●Sell off slow moving socks, give a special discount on slow items, or pair them with fast moving products to clear out old inventory.
●Responded to all customers inquiries and complaints
●Stocked and reordered merchandise based on consumer demand and products popularity.
●Tagged merchandise and ensure that it is both visible and correctly priced.
●Developed leadership abilities by delegating and overseeing workflow.
●Maintain timekeeping and personnel records.
Parisutham Institute of Technology and Science, Tanjore — B.E Electrical and Electronic Engineering
November 2009 - November 2012
#20, Adam Street, Mannady
Chennai - 600100
Time and Priority Management
Proficient in MS Excel, MS Word, MS Power point.
Exceeded sales targets within six months.
Displayed merchandise efficiently which increased efficiency by 30%.
Motivated customer service personnel, resulting 50% decrease in complaints.
EXTRA CURRICULAR ACTIVITIES
State level third prize in project display.
International level second prize in technical skits.
Inter college competition third prize in javelin
Participated in state level snooker Tournament.
English- Fluent (Speak, Read, Writing)