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Customer Service Project

Tomball, Texas, United States
March 22, 2019

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Rashmi Gandhi

Phone: 713-***-**** Email:

Address: ***** ********* **. ******* ** 77377

Detail-oriented and highly accomplished academically with a General Business degree, and over 14 years of experience in currency exchange industry. Currently seeking a position with a reputable company which will utilize all acquired skills, abilities, and qualifications as follows:

Knowledgeable in assessing project scope, developing workflow strategies, troubleshooting various issues, and solving problems.

Project implementation, training and support

Collaborating with team members to establish and accomplish all goals.

Coordinating and performing multiple tasks simultaneously.

Solid analytical, communication, interpersonal and time management skills.

Able to lead and assist others while working in an individual or team setting.

Areas of Knowledge/ Strength

Client Needs Assessment

Customer Service

Knowledge of International- Market Rates

Accounting Processes

Business Administration

Project Management

Operations Management

Project Cost Management

Employee Supervision

Office Coordination

Financial Management

Training Manuals


University of Houston, C.T. Bauer College of Business Houston, TX

B.B.A. – General Business, 2000

Work Experience

Shipping Supervisor · IQ Products Aug. 2000 - Oct. 2001

Lead Teller-Training Supervisor · ICE Currency Nov. 2001- Current

Account Management · Four Season Travel Aug. 2007 – Current/Part Time

Technical & Additional Skills

Microsoft Office Suit

Bilingual: Fluent in English, Hindi, Gujarati


Student Alumni Connection

Pratham of University of Houston


*Available Upon Request

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