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Manager Sales

Calgary, Alberta, Canada
March 22, 2019

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778-***-**** • •


Western University, London, ON September 2013 - April 2018 BA in Psychology and Minor in Economics

• Scholarship: Western Scholarship of Distinction awarded on the basis of academic excellence (88-89.9%)

• Further Qualifications: CSC (Currently in progress), GMAT completed (670) WORK EXPERIENCE

Studio Nightclub, Vancouver, BC April 2017- January 2019 Operations Manager/Analyst

• Led a team of 25 staff members to serve over 1,500 customers on a nightly basis; allocated tasks and work stations prior to each opening night to establish formal channels of communication and ensure efficient operations

• Conducted complete overhaul of the previous promotional strategies by implementing event focused marketing plans that targeted specific demographic groups; as a result of the new market segmentation strategy, nightly sales increased by 10% while reducing marketing costs by 15%

• Initiated the restructuring of the management team to eliminate redundancies, lean structure resulted in $120,000 savings annually from staffing reductions

• Analyzed weekly sales of product offerings to develop new rotation of nightly specials using break-even analysis; optimized promotional mix led to an increase of 15% in profitability and reduced waste in inventory by 30% monthly Nammos Estiatorio, Vancouver, BC April 2016 – September 2016 Shift Manager

• Led the kitchen team as an expeditor to prepare dishes efficiently to meet customer’s high standards; resulted in Nammos Estiatorio winning the 2016 TripAdvisor Travelers’ Choice award for Vancouver’s finest Greek restaurant Steveston Coffee Company, Richmond, BC April 2015 – September 2015 Warehouse Worker/Analyst

• Revamped inventory program through initiating the use of digitized inventory management software; decreased inventory costs by 30% through accurate inventory records, and the reduction of costly physical counts and wasted inventory EXTRACURRICULAR ACTIVITIES

Canadian Asian International Student Association, VP Internal Communications September 2015 – April 2016

• Improved new membership involvement by creating a mentorship system, increased new member engagement at club organized events by 10% and increased membership retention by 7% Vancouver Thunderbirds AAA, Team Captain September 1999 – April 2016

• Devoted 5-6 days a week to training and travelling across North America to participate in National and Regional hockey tournaments; resulted in 3 Provincial championships and 1 Regional championship

• Developed strong problem-solving skills and the ability to effectively work within a team through repeated exposure to dynamic problems within the fast-paced game of hockey; led my team to 12 consecutive playoff appearance Sister Schools Tanzania, Program Leader September 2012 – April 2016

• Launched and organized the first Sister School program at St. John’s International School; resulting in the continuation of the program with Arusha Primary for an additional 4-years, working together with other student volunteers to improve the working conditions for students in Tanzania

• Managed the workloads for all 12 student volunteers, and delegated appropriate responsibilities; culminating in a newly built elementary school and water purification system for Arusha Primary AWARDS & OTHER INTERESTS

British Columbia Hockey Provincials, Champions in AAA Division 2 2011 Languages: Fluent in English and Cantonese

Proficiencies: MS Excel, MS PowerPoint, Photoshop, SQL, Scrum methodology Interest: Hockey, Snowboarding, Hiking, Travelling, and Foosball

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