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Manager Desktop Support

Location:
O'Fallon, Missouri, United States
Salary:
65,000
Posted:
March 25, 2019

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Resume:

Justin Ryan Evans

*

**** ******* ***** *****

Cottleville, Missouri 63304

Cell: 757- 412-9325

Home: 636-***-****

Email: ac8v7t@r.postjobfree.com

Degrees

Bachelors of Science in

Information Systems

Associates in Computer

Science in applied

Networking

Applications

UCS Manager

VMware 6.7

VMware 6.0

Netapp ONTAP

9.0, 9.1,9.3

ESXI 6.0

Active Directory

Windows 7

CITRIX

Service-Now

Microsoft 2010 & 2013

VPN

Hardware

UCSB-B200

UCS-B-B420

UCSB-C240

HPUX

Dell computers

AVAYA 9650

WYSE

FAS 8080

AFF A7000

CURRENTLY LOOKING SYSTEM ADMMINISTRATOR POSTION

SECURITY CLEARANCE: Secret Security Clearance from the U.S. Navy since 2002

(August)

DEGREES

● Graduated from Maryville University for my Bachelors of Science in Information Systems(2015)

● Graduated from St. Charles Community College with An Associate in Applied Science specializing in Networking(2012)

● Graduated from Francis Howell high school, St. Charles, Mo(2002) SUMMARY OF QUALIFICATIONS

3 year as a Virtualization System administrator

VMware Vsphere 6.0

vROPS

Unified Computing System Manager

UCS CENTRAL 2.0

ESX 6.0

NETAPP ONTAP

ServiceNow

3 years as Information Technology Support Specialist

Citrix environment

Windows 7 and 8

Software installation

Avaya One -X

6 years’ experience as a U.S. Navy Aviation Electronics Technician in the U.S. Navy on the US Navy’s most Advanced E2-C Hawkeye aircraft platform

● Wireless License Obtained

● Enlisted Aviation Warfare Specialist Qualification (Over 300 hours of coursework)

● Skilled in maintaining and troubleshooting electronics systems containing circuit card assemblies and power supplies

● Years of experience working with HVAC Components

● Skilled in reading schematics and wiring diagrams.

● Skilled in maintaining various electronic systems on four different US Navy aircraft platforms

● Developed keen trouble shooting and wire repair skills.

● Possess a basic knowledge of theory of electronics. Justin Ryan Evans

2

PROFESSIONAL EXPERIENCE

System Administrator (Compute-Storage)

Centene Corporation Chesterfield, Missouri

07/2017 to 3/2019

Manage large virtual environment with over 20,000 virtual servers and over 5000 vdi work stations.

Maintain Hardware related Cisco Unified Computing System

Build new Fiber channel storage For physical servers Build new data stores for VMware. Set up snapmirror, snapshots, and replication for new NFS volumes.

Entrusted with ensuring the backup of newly built servers using TSM

Provide operational and technical experience to ensure the ongoing stability to the physical and virtual environments.

Contribution to the IT infrastructure design and leading in server implementation.

Assist in the technical support of the Centene server environment and the applications residing on servers.

Work with senior/lead system engineers to understand and implement IT infrastructure designs and rollouts

Manage Large Virtual project builds with NFS Storage Virtualization System Administrator

Centene Corporation Chesterfield, Missouri

07/2016 to 07/2017

Manage large virtual environment with over 20,000 virtual servers and over 5000 vdi work stations on ESXI hosts in an auto-deploy environment

Maintain Hardware related Cisco Unified Computing System

Knowledge/Experience: Data store migration

Software: VMware 5.1, VMware 6.0, and VMware 6.7

Trouble shoot UCS chassis, servers and Fabric interconnects

Provide operational and technical experience to ensure the ongoing stability to the physical and virtual environments.

Contribution to the IT infrastructure design and leading in server implementation.

Justin Ryan Evans

3

Assist in the technical support of the Centene server environment and the applications residing on servers.

IT Support Specialist-Service Desk

Centene Corporation Clayton, Missouri

03/2014 to 07/2016 (Permanent 5/14)

Knowledge/Experience: Operating knowledge of Windows 7. I have working knowledge of desktop productivity software applications to provide desktop support for Microsoft Office 2010 Familiarity with installation & support of relevant hardware. Experienced with Service-Now ticketing system.

Respond to requests for new services: Document, workflow of processes within the organization. Investigate research and troubleshoot more complex IT related issues. Perform new user IT training and communication of IT policies and standards.

VMware: Worked with VMware vSphere on a daily basses. Resetting/restarting virtual machines files.

Active Directory: Changed/reset passwords. Add/removed computers/laptops, extended user access.

Systems and Software: Windows 7 OS Window 8 OS, Server 2003, Windows server 2008, Microsoft Suite Professional Edition, Citrix, and Service-Now ticketing system

EMERGENCY WIRELESS COMMUNICATIONS and NETWORK

SPECIALIST I

St. Charles County Government St. Charles, Missouri 10/2013 to 03/2014

Knowledge/Experience: decisions when the Division Manager is unavailable. Assists with a variety of general office responsibilities. Assists with procurement of and tracking of capital assets.

Experience in electronics equipment cabling and standard installation wiring practice,

Awareness of risk management processes and techniques,

Broad skills in utilizing MS Office applications, Visio, Excel, Word

Substantial aptitude in planning and organization, Justin Ryan Evans

4

IT Support Specialist-Service Desk

Centene Corporation Clayton, Missouri

7/2013 to 10/2013

Knowledge/Experience: Operating knowledge of Windows 7. I have working knowledge of desktop productivity software applications to provide desktop support for Microsoft Office 2010 Familiarity with installation & support of relevant hardware. Experienced with Service-Now ticketing system.

Respond to requests for new services: Document, workflow of processes within the organization. Investigate research and troubleshoot more complex IT related issues. Perform new user IT training and communication of IT policies and standards.

VMware: Worked with VMware on a daily basses.

Resetting/restarting VM files.

Active Directory: Changed/reset passwords. Add/removed computers/laptops, extended user access.

Systems and Software: Windows 7 OS, Server 2003, Windows server 2008, Microsoft Suite Professional Edition, Citrix, and Service-Now ticketing system

IT Technician

Winfield School District Lincoln County, Missouri

9/2011 to 7/2013

● Fix, Troubleshoot, and Repair Computers for High School, Middle School, Grade School, and Elementary School computers

● Experience with desktop operating systems windows 7, windows, Windows XP Windows server 2008, 2003

● Experience with Tier 1 and Tier 2 Computer Help Desk Technician

● Experience with network/local printers

● Experience with DHCP TCP/IP LAN/WAN

● Work with VMware vSphere/ESXI

● Install Network and local printers on Computers

● Able to download and install drivers and software for peripherals and printers

● Map High School and Middle school Networking ports in classrooms

● Building and Implementing VLAN system

● Build computers with new images

● Built an android/iPhone app for School

● Completed remote software installation

● Experience with User password reset

● Experience with Microsoft Office Suite

Justin Ryan Evans

5

Student Lab assistant

St. Charles Community College, Cottleville, Missouri 8/2011 to 12/2011

● Assist new networking students with understanding of Cisco Networking Labs

● Monitor computers, networking cabinets and other computer hardware

Aviation Electronics Technician

U.S. Navy Squadron VAW 125, Norfolk, Virginia

7/2005 to 4/2010

● worked on the following systems Cooperative Engagement Capability USG-3, ASSQ-225 display systems, APS-145 Radar System, Hawkeye's mission computer CP-2022, APN-171, ARC- 182, and ARC-158 radios

● Worked as Aviation Electronics Technician on the United States Navy’s Most Advanced E2-C Hawkeye for more than 4 years.

● Skilled in maintaining and troubleshooting electronics systems containing circuit card assemblies and power supplies.

● Served as a calibration manager. Managed work center calibrated items for use on several different aircraft systems. Performed numerous inspections.

● Completed scheduled and unscheduled maintenance on the U.S. Navy’s most advanced E2- C Hawkeye on avionic systems.

● Responsible for crypto logic devices and building codes, that were used for mission capability

● Competent skills in Microsoft word, Microsoft Excel, Microsoft Power Point

● Skilled in reading schematics and wiring diagrams

● The ability to repair connecters wires weather it would be crimp or solder.

● Worked with HVAC components varying from 28 VAC to 115 VAC 3 phase and 400 hertz

Justin Ryan Evans

6

Aviation Electronics Technician

U.S. Navy SquadronVAW120, Norfolk, Virginia

5/2003-7/2005

● I have worked on the following systems Cooperative Engagement Capability USG-3, ASSQ-225 display systems, APS-145 Radar system, Hawkeye's mission computer CP-2022, APN-171, ARC-182, and ARC-158 radios

● Worked as Aviation Electronics Technician on the United States Navy’s Most Advanced E2-C Hawkeye for 2 years.

● Skilled in maintaining and troubleshooting electronics systems containing circuit card assemblies and power supplies.

● Served as a calibration manager. Managed work center calibrated items for use on several different aircraft systems. Performed numerous inspections.

● Completed scheduled and unscheduled maintenance on the U.S. Navy’s most advanced E2-Hawkeye on avionic systems.

● Responsible for crypto logic devices and building codes, that were used for mission capability

● Competent skills in Microsoft word, Microsoft Excel, Microsoft Power Point

● Skilled in reading schematics and wiring diagrams.

● The ability to repair connecters wires whether it would be crimp or solder.

● Worked with HVAC components varying from 28 VAC to 115 VAC 3 phase and 400 hertz

Justin Ryan Evans

7

TRAINING/EDUCATION

ONTAP 9.0 (2017)

Completed Virtualization & Cloud security(2015)

Completed Critical Security Controls (2015)

Completed Operation Management(2014)

Completed Business Data and Databases(2014)

Completed Business Process and Information System(2013)

● Completed Computer Virtualizations(2012)

VMware Sphere VM workstation Hypervisor

● Completed Cisco Certified Network Professional (ROUTE)(2012)

BGP OSFPv2 EIGRP RIPv2 RIP

● Unix for Networking(2012)

Centos Ubuntu

● Completed Cisco Certified Networking Associate 4(2011)

● Completed Cisco Certified Networking Associate 3(2011)

● Completed Cisco Certified Networking Associate 2(2011)

● Completed Cisco Certified Networking Associate 1(2011)

● Completed Computer maintenance and repair coarse(A+) (2010)

● Completed Windows 7 Desktop Operation System(2010)

● Completed Microsoft Server 2008 (2011)

Network Infrastructure

Active Directory

● Completed Introduction to Data processing (2010)

● Completed Intranets & E-commerce (2011)

● E-2C Group 2 Avionics Organizational Maintenance Course(Career)

(2008)

● Avionics Systems Troubleshooting and Maintenance Course(2008)

● Aviation Fundamentals Course(2002)

● Electronic system troubleshooting and maintenance Course (2005)

● Avionic Corrosion Corrosion(2008)

● First line leadership Development Program (2005)

● July 2006, FCC licensed in elements 1,3, and 8

ADDITIONAL INFORMATION

● Completed a successful eight month deployment aboard USS DWIGHT D. EISENHOWER

HONORS AND AWARDS

● Awarded two U.S. Navy Good Conduct Awards (6 years)

● Awarded U. S. Navy Humanitarian Award



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