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Customer Service Quality

Douglasville, GA
March 25, 2019

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Marquin Jackson

Powder Springs, GA *****


Provide quality work to exceed customer expectations. Authorized to work in the US for any employer

Work Experience

Lead Hood Cleaning Technician

Pristine Hood and Ventilation - Dallas, GA February 2018 to Present

Construction and break-down of all equipment at the job site, including hanging plastic sheeting, securing ladders and wiping down of stainless steel hoods.

Using power washing equipment to clean kitchen exhaust systems which includes: hoods, ducts, and exhaust fans.

Operation of cleaning equipment such as vacuums, high-pressure hoses, and pre-sprayers. Installation of grease containment systems and up blast fan hinge kits.

Inventory check to ensure necessary equipment is provided.

Ensure cleanliness to exceed customer expectations.

Working directly with clients to provide excellent customer service. Ability to follow safety precautions and climb ladders.

Follow all procedures and guidelines to provide a safe work environment.

Demolition Laborer

Power Component Systems - Harrisburg, PA May 2015 to September 2015

Performed dismantling and demolition work in conjunction with concrete cutting, core drilling, asbestos abatement, lead-based paint abatement, mold remediation and water and fire damage restoration services.

Read blueprints.

Exterior Painter

Student Painters - Harrisburg, PA May 2014 to August 2014

Provided professional and top quality interior and exterior painting using several methods on surfaces such as concrete and wood, while protecting the areas not to be painted.

Used ladders and lifts to perform tasks.

Custodial Worker

Perfection Cleaning Company - Harrisburg, PA July 2012 to March 2013

Performed various cleaning services.

Ensured all cleaning supplies were stored properly.

Disinfected toilets, sinks and floors, and restocked restroom supplies as needed. Removed trash from designated areas.

Reported emergency maintenance problems and environmental hazards immediately. Followed all company policies and procedures including health and safety procedures.


Music Business

Harrisburg Area Community College - Harrisburg, PA

May 2013 to Present

High School Diploma

Abraxas Learning Center - Erie, PA

January 2007 Skills

Customer Service



July 2012 to Present

Copper-based Fiber Optics

July 2012 to Present


July 2012 to Present

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