Anastasiya Halytcka RN, BSN

*** * **** *** ac8uxc@r.postjobfree.com

Park Ridge, IL 60068 224-***-****

Professional Summary

Highly energetic, organized, and critical thinking RN with proven ability to work within fast-paced and complex environments. Possesses strong problem solving, prioritizing, and multitasking skills. Ability to adapt to a variety of different assignments and communicate effectively with patients and other personnel. A competent team member that also has the ability to work with little or no guidance, direction, or support from other team members. Demonstrates expertise in client care, client and personnel education and training, quality documentation and review, and self-management. Ability to communicate fluently in English, Russian and Ukrainian.

Employment History

Clinical Education Specialist July 2018 – Present

Advocate Aurora Health / Advocate Medical Group / Chicago, IL

Develop clinical education materials. Implements new educational strategies. Oversee Quality Assurance of medical personal and Audit their performance based on newly implemented clinical education.

Accomplishments & Key Responsibilities:

Training and Mentoring:

Develop training curriculum, course material, and identifies professional development opportunities for contact center nurses and medical assistants.

Apply relevant learning theories to the design, development, and delivery of educational seminar/training classes.

Conduct initial and ongoing training sessions, and tracks attendance to ensure all staff have attending appropriate training.

Collaborates with other departments (e.g. ROCC, Quality, clinical leadership) to assess training needs based on call quality and productivity targets, and follows up with additional training as necessary and as requested.

Provide feedback on call quality using available tools.

Updates the existing training material/manual(s) annually and as required.

Prepares and supplies all required materials for educational classes.

Quality Assurance:

Monitor performance of recent students to ensure compliance with newly trained concepts and curriculum.

Work with the quality auditors to align course curriculum with contact center retraining needs.

Perform auditing, in conjunction with the quality auditor, to ensure that procedures are executed according to contact center guidelines and policies.

In partnership with the quality auditor, reviews the quality of outgoing correspondence (e.g., triage documentation) to ensure it effectively conveys the appropriate information.

Align internal processes with external customer feedback.

Assess and evaluates operational procedures, and implements systemic quality improvement efforts.

Participate in the development of quality standards and expectations.

Reporting and Performance Auditing:

Investigate complaints/issues and follow through to resolution.

Reports weekly progress to the contact center managers and supervisors.

Supplies contact center with recommendations on coaching needs for associates.

Participate in recruitment.

Clinical Research Nurse/ Consultant (Per Diem) Feb 2018 – Present

Science37 / Los Angeles, CA

Support clinical trials via telemedical communication at various patient locations. Serve as a consultant for Quality Assurance during documentation review and clinical education and trial development.

In-home nursing and device support during various phases of the trial.

Support the clinical site team during patient device training and troubleshooting on investigational APD systems.

Fully comply with Clinical Operations policies and procedures, Regulatory (Health) Authority requirements and guidelines.

Support with the implementation of study device technical components and study staff with specific procedures, onsite and in-patient homes.

Collaborating with technical service, training team and study team on product issue resolution activities.

Assist study staff to ensure smooth transition of patient to home therapy.

Providing oversight and observation of in-home biological sample collection.

Assist with investigational product accountability, study data query resolution and troubleshooting device issues.

Clinical Medical Services Specialist / Product Quality Analyst May 2016 – July 2018

AbbVie, Inc North Chicago, IL

Provide quality assurance oversight of clinical systems and services. Research and advice stakeholders about general public consumer complaints and inquiries.

Accomplishments & Key Responsibilities:

Utilize matrix for decisions of clinical and post market complaint coding with cross functional teams in the Clinical Trials, Reporting Team, AEGIS, PQA and Call center in the US and globally ensuring compliance and execution of deliverables within approved budget and timeline.

Manage the implementation, on-time execution and conduct of case processing by communicating with vendors on risk management as complaints are analyzed in line with PQA to resolve issues with vendors that do not comply with the QTA.

Training and education of new employees and affiliates.

Disseminate medical information in accordance with established department guidelines, and regulatory guidance's with recognition of legal ramifications.

Timely case processing, triage and investigation launch to yield exemplary patient care in compliance with FDA and HIPPA.

Management of the Clinical complaints and RAVE EDC for incoming post market complaints, timely triage, investigation launch and closure.

Develop, deploy, and manage the AbbVie Quality System to ensure development of high quality products in compliance with global regulatory requirements using SolTRAQs and AEGIS computer systems

Ensure proper usage of Quality Electronic Systems, Quality related documentation, and Quality systems training. Training and education of new employees and affiliates.

In support of products and services offered through the AbbVie Medical Device Center – responsible for the Exception Management Program (CAPA) and R&D Quality Systems and Pharmacovigilance medical record reconciliation,

Coordinate across divisions and functions within the AbbVie Medical Device Center to properly investigate consumer complaints and inquiries

Responsible for compliance with applicable Corporate and Divisional Policies and procedures by creating and updating policies and procedures.

Clinical Nurse, Aesthetic Nurse Injector Jan 2018 – August2018

PR Plastic Surgery, Dr Sam Speron Park Ridge, IL

Provide quality care and evaluation to patients seeking Aesthetic procedures.

Accomplishments & Key Responsibilities:

Nurse injector trained on Botox, Juvederm, Kybella.

Patient education regarding surgical procedures and post op care.

Suture removal and pre/post op care.

Anticipate supplies needed and set up for procedures.

Assist with in office procedures.

Dictate peri operative documents and charting.

Place medical supply and injectable orders.

Manage photo database and compile presentations for patient education in office, website, and physician needs for public education/presentations and patient queries.

Clinical Nurse Educator (Per Diem) Apr 2017 – Present

HealthSTAR Communications & Clinical Education Solutions Chicago, IL

Provide health and medication education services to patients and their family members.

Accomplishments & Key Responsibilities:

Provide educational support to patients beginning at home injection therapy for Osteoporosis and Plaque Psoriasis biologic medications.

Provide disease state educate to patients and caregivers and symptom management.

Educate, motivate, and empower patients to manage their health and improve their quality of life.

Utilize tools to allow patients to return demonstrate injection techniques prior to self-injecting and trouble shoot injection devices.

Communicate with HUB personnel to promote adherence to the available patient support programs.

Timely report of Adverse Events and Product Quality complaints.

Clinical Research Nurse Consultant (Per Diem) Feb 2018 – Present

Medix for Science37 Inc Chicago, IL

Provide nursing care to patients on clinical trial protocols.

Accomplishments & Key Responsibilities:

Provide nursing care to patients on clinical trial protocols.

Responsible for assuring participant safety - interviews patients and documents adverse events, concomitant medications, and follows patient assessments.

Reports all adverse drug events internally to Quality Assurance/Clinical as soon as event is discovered.

Involved in new and unique treatment and patient care programs.

Identify the patient's problems, formulate ways to take care of them and monitor the care being given.

Coordinate the clinical care for a number of research participants and confer with other study investigators.

Collaborates with external clients, pharmaceutical manufacturers and universities, to promote future research studies

Make adjustments to patient care plans to suit individual requirements

Maintain patients' data

Conduct follow-ups with patients under their care

Present reports, documentation and other data to the investigator of the research team

Registered Nurse (Float) Jul. 2015 – May. 2016

Advocate Christ Medical Center Oak Lawn, IL

Provide general nursing services as requested by the patient’s or the patient’s physician

Accomplishments & Key Responsibilities:

Areas of experience include telemetry, progressive cardiac care, and intensive care units

Experience with CareConnection and IPOC charting systems

Coordinate patient care with health care team using the nursing process

Quality communication with patient and family

Float RN-Float to all specialties including the following:

o• Medical-Surgical Unit

o• Telemetry Unit

o• Neurology-Surgical Unit

o• GI Lab/Recovery Unit

o• Cardiac Intensive Care Unit

o• Surgical Intensive Care Unit

o• Medical Intensive Care Unit

o• Heart Transplant Unit

o• Cardiac Step-Down Unit

o• Short-Stay/Observational Unit

o• Post-Anesthesia Care Unit

o• Cardiac Cath Lab-Pre/Post-Operative Unit

o• Stroke Unit

o• Post-Surgical Unit

o• Obstetrics/Gynecology

o• Telemetry Surveillance Monitoring

Registered Nurse Nov. 2014 – Nov 2017

Maxim Staffing Solutions Chicago, IL

Provide nursing care and services as required based on the patient’s needs.

Accomplishments & Key Responsibilities:

Elementary Schools of North Suburbs – Serve as the school’s on-site nurse

Assisted Living – Provide training and monitoring of medication care administration Communicate with resident support services and families Maintain high levels of clinical quality assurance

Children’s Place Association – General pediatric nurse assisting the primary health care provider

Hospitals of North Chicago – Medical/Surgery and Telemetry Experienced with Mic-Key enteral feeding tubes and Kangaroo infusion pumps

Field Home Health Registered Nurse Aug. 2014 – Jul. 2015

United Medical Care Skokie, IL

Provide nursing and health education services to patients and their family members based on their selected care plan.

Accomplishments & Key Responsibilities:

Evaluate patients and develop appropriate care plans using EMR

Initiate care plans, assess outcomes, and implement care plan modifications

Communicate with the patient’s physicians as necessary for adequate care of the patient’s condition

Education and Certifications

RN License – State of Illinois

CPR Certification – American Heart Association

Bachelors: B.S., Nursing – (Elmhurst College)

Completion of Hands-On program – Allergan Medical Institute

Dangerous Goods Regulations Certification – IATA/ICAO

ECG and Heart Rhythm Interpretation - American Heart Association

GCP, Human Subjects Research – CITI Program Certification

Clinical Nurse Educator – HealthSTAR and InVentiv Health

Languages

Russian (Native) Ukrainian (Fluent) English (Fluent)

Awards and Community Service

Member of Sigma Theta Tau: International Honor Society of Nurses

Member of Phi Theta Kappa: International Honor Society for Academic Achievement

Member of International Nurse Association – Top Registered RN in Park Ridge, IL

English to Russian interpreter– live and print

First Aid volunteer for a local building committee

Member of the Student Nurse Association – Elmhurst College

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