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Customer Service Engineering

Brampton, Ontario, Canada
March 21, 2019

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Roohi Arora

****, ****** ********, ***** **: +1-647-***-****

Mississauga, L4T 1N1, Ontario, Canada.

Objective: I am looking for an opportunity in a reputed organization which will help me deliver my best and upgrade my skills in banking and meet the demands of the organization.


Technical Skills:

Hands-on experience in

• MS office, Excel, Project, outlook

• Operating System: Windows XP,7,8,10

Work Experience:

5 years of experience as a Bank Officer in Canara Bank (A government of India undertaking) Faridkot and Mohali, India (Jan 2014 – Feb 2019).


Multitasking: Handled various banking activities and familiar with various working procedures of the banks.

Experience of various fields like marketing, accounting, finance etc.

Provided customer and technical support in case of any query or technical problem.

Handled customers of the bank, guided them about banking facilities and products available to them.

Supervision of clerical work: managing cash, opening accounts, customer dealing etc.


Intern, December 2011 – May 2012

SLR Infotech Pvt. Ltd., INDIA

Intern, June 2010 – July 2010

alphaITworld, INDIA

Communication Skills:

Outstanding customer service skills, diplomatic and patient with all type of individuals and organizational levels.

Good written and verbal communication skills.


Post-Graduation in Information Technology

Adesh Institute of Engineering and Technology, Faridkot, Punjab.


Bachelor in Computer Science Engineering

Rayat and Bahra College of Engineering and BioTechnology for Women, Mohali, Punjab, India 2008-2012

Professional Profile:

Able to maintain positive attitude and commitment to improve personal and professional skills.

Hard working and innovative.

Highly motivated, disciplined and deadline oriented.

Ability to work under high pressure.

Problem analysis and problem solving.

Ample of potential to achieve the targets

Work prioritization as needed.


Hitesh Sethi-TD Bank- 647-***-****)

Shirin Bhasson- Bank of Montreal-647-***-****)

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