Engineer Support

HARRY GLENN ORDINARIO PAGADUAN

#*** ***** * **** ***** T. Allen, Baguio City, Benguet 2600

+639********* / +639********* – *************@*****.***

PROFESSIONAL SUMMARY

To work on a position where I can fully utilize my knowledge and skills to contribute to growth of the company and help in the achievement of its goals

SKILLS

VB.NET, ASP.NET, Assembly Language, Basic, book, C, C++, Computer Hardware, Graphic Design, HTML, Image Editing, JAVA, Mainframe, C#, Software Development, Troubleshooting, Video Editing, Web Development

Clerical support

Extremely organized

Self-motivated

Process implementation

WORK HISTORY

Dec 2015 to Sept 2018 IT Specialist, Mainframe - Dallas Troubleshooter

RAJ Technologies, Inc. / Texas Instruments - Baguio City, CAR.

Monitor worldwide mainframe and distributed environment via monitoring tools, tickets and/or emails of Texas Instruments.

Provide Level 1 assistance to application support teams and programmers

Troubleshoot and resolve issues by following documented processes

TRAININGS AND SEMINARS

Dec 2013 to April 2014 On the Job Training

Philippine Military Academy, Fort General Gregorio H Del Pilar Baguio City

February 2013 E-Trends and Updates

University of Baguio – Upper Gen. Luna Road Baguio City

EDUCATION

December 2014 TESDA National Certificate II (Computer Hardware Servicing) University of Baguio – Upper Gen. Luna Road Baguio City

December 2014 Bachelor of Science: Computer Science

University of Baguio – Upper Gen. Luna Road Baguio City

March 2018 High School Diploma

University of Baguio High School – Upper Gen. Luna Road Baguio City

REFERENCES

Manuel Conrad T. Rillo

Head of operations and Senior Engineer

RAJ. Technologies, Inc

Mobile No.: +639**-***-****

Mark Brenson Valenton

Supervisor

Leidenschaft Academic Support Services

Mobile No.: +639*********

Joana Paola Lacanilao

Mainframe DTS Team Lead

Texas Instruments Baguio

Mobile No.: +639*********

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

HARRY GLENN O. PAGADUAN

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