SITAMAHALAKSHMI KOLUKONDA

Andhra Pradesh, India

Mobile: +91-903******* E-Mail: ac8upg@r.postjobfree.com

CAREER OBJECTIVE

Being a Physically Challenged Person, to pursue a highly rewarding career, seeking for a job in challenging and healthy work environment where I can utilize my skills and knowledge efficiently for organizational growth

EDUCATION

Bachelor’s Degree in ‘ARTs’ from Acharya Nagarjuna University, Nagarjuna Nagar, Guntur, India, 2007

Post Graduation Diploma in Computer Applications

WORK EXPERIENCE

Organization

Designation

Duration

District Police Office, Guntur

Data Entry Operator/Junior Assistant

Oct 2010 – Present

Guntur Municipal Corporation

Field Coordinator/ Community development worker

May 2006 – Mar 2010

Hotel Vijay Krishna International

Computer Operator

Apr 2004 – Mar 2006

DRDA Office

Computer Operator

Mar 2002 – Feb 2004

KEY DELIVERABLES

Operate a computer terminal to verify, enter, retrieve and edit data. Key from paper documents or other computer templates at required speed and accuracy level.

Fulfilling client requests for information related to Personal and/or Business Deposit Accounts, Loan and Mortgages

Use a variety of different applications.

Processing data using Microsoft spreadsheets

Inputting data into the bank system using fast and efficient typing skills

Manages Customer inquiries effectively. Calls are answered as quickly as possible and the resolution to the inquiry is initiated effectively.

Monitor the various notification systems and escalate appropriately any issues and manage those escalations to ensure problems are dealt the quickly and effectively

Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence or other material

KEY ACCOLADES

Community Development Worker, Certificate issued by Sri. B.Janardhan Reddy, IAS, Project Coordinator, Andhra Pradesh Urban Services for the Poor. APUSP.

Induction Training for Community Development Worker, Certificate issued by National Institute for the Mentally Handicapped.

Appreciation Letter for the pay revision work -2015 for District Police office, Guntur. Certificate issued by Superintendent of Police, DPO, Guntur Rural District.

References are available upon request